Caliber - Frederick - Willowdale Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs done quickly and Mary kept in touch To let me know status of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work done in a timely fashion. Mary was great at keeping me in the loop about repairs and pick up
Customer Service - 5.0/5.0 -
None
My Experience - 5.0/5.0 -
Amazing work. My 2012 Prius looks like new. And I might add wonderful staff who met our every need. Thanks so much.
Likely to Recommend - 5.0/5.0 -
Very pleased and have already made recommendations to others.
Repair Quality - 5.0/5.0 -
Perfect. Like a new car.
Customer Service - 5.0/5.0 -
Awesome. Very well treated and informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was Great.
Likely to Recommend - 5.0/5.0 -
Already recommend Mary and Caliber Collision to friends.
Repair Quality - 5.0/5.0 -
Very friendly and supportive
Customer Service - 5.0/5.0 -
Excellent service. We were in constant communication.
Likely to Recommend - 4.5/5.0 -
The process was easy.
Repair Quality - 4.5/5.0 -
Color match is pretty close to my vehicle, but red can be sometimes hard to match exactly.
Customer Service - 4.5/5.0 -
My adjuster was out for 2 days, but received an update before she left and right after she returned.
My Experience - 5.0/5.0 -
Mary and the entire front desk staff provided great customer service. The daily text messages kept me informed of the progress of my service and was a nice touch. The icing on the cake was working with enterprise to get me to and from my rental car. Thank you so much for making this a seamless experience for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication exceeded my expectations.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job as always and were very transparent with the update on my car. Strongly recommend this place!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My name’s actually Noah Pollard, Samanthas son but my experience was great. The two lady workers i dealt with might have been the most kind people ive ever had to deal with. Also the repair looks phenomenal
My Experience - 5.0/5.0 -
Ryan was awesome at keeping me informed the whole way. I was highly impressed that they made sure the repair came out perfectly. Even sent it back to be fixed once because it wasn’t perfect. I will definitely use them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
They repaired our car quickly & communicated every step of the way. Ryan was great with making sure I knew what step my car was in & how much longer until it would be done. She even saw a spot she wasn’t happy with after the repair so she sent it back before it went to paint. We will definitely use them again should we ever need to!!
Returned Clean
My Experience - 5.0/5.0 -
Customer service and communication was perfect
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great customer service
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All employees deserve the highest qualification.