Caliber - Frederick - Willowdale Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You cannot even tell my car was damaged.
Customer Service - 5.0/5.0 -
They were great to work with and communication was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was completely in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the results!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work done was amazing and was completed earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed way ahead of time. But still here some noise in the car I don't know what is actually happening but overall great service.
Customer Service - 4.5/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
my ac unit is broken. the hole on the tube was so obvious for them to see and only repaired everything except for that and i have a small child.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was flawless and they even cleaned the inside of my car which was a really nice touch. 5 stars for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even cleaned the inside of my car and the repairs were fixed 3 days prior to the estimated date. Very professional and quick 10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the receptive response that your employees gave to me. The car was perfect when I picked it up and CLEAN! We had another car that was a hit and run in a food parking lot, and Caliber will be repairing that starting on April 10! You all are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!We couldn’t have asked for more And they cleaned the car! Caliber is the best and we will recommend you to everyone!
Customer Service - 5.0/5.0 -
Very positive and cordial interactions
My Experience - 5.0/5.0 -
Wonderful experience from start to finish, will definitely be recommending to family & friends!!
My Experience - 5.0/5.0 -
Great service, got the car running well and was easy to work with my insurance co.
My Experience - 5.0/5.0 -
Ana was wonderful. She was so sweet and made sure my concerns about my car were addressed. Ana also went above and beyond with her co workers/ staff and answered all questions and concerns I had. This was a great experience and I would recommend this team to everyone. Thank you 😊.
My Experience - 5.0/5.0 -
Amazing Customer service and work done to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
customer service was absolutely amazing from beginning to end
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mary was excellent to work with. She was very communicative with detailed updates on my car and its progress. I am very pleased with the result as well. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Thank you!
Customer Service - 5.0/5.0 -
If I could rate it higher I would. Mary was excellent at communicating status and answering questions.