Caliber - Fresno - N Milburn Ave

4.9 (6,089reviews)
97%
6899 N. Milburn Ave,  Fresno,  CA  93722

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,089)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, restoring vehicles to like-new condition. Communication was a standout highlight, with customers appreciating daily text updates, phone calls, and proactive outreach throughout the repair process. Timeliness was frequently commended, with many vehicles completed ahead of schedule. Customers highlighted the professionalism, friendliness, and attentiveness of the entire team. A few customers noted areas for improvement, including occasional delays in completion dates, limited proactive updates in isolated cases, and minor concerns about reassembly details upon pickup.
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"... kept me informed throughout the entire process. The repairs were completed on time, and my vehicle looks great. I appreciate the excellent customer service and ..." Read more
"Wonderful , outstanding customer service . Everyone was friendly, professional, and genuinely cared about making sure I was completely ..." Read more
"... updated throughout the entire repair process. The quality of work on my vehicle was excellent, and it looks as good as new. I really appreciate their attention to detail and ..." Read more
"... estimates and notified of changes in a prompt manner. I'm very satisfied with the quality of work and the services provided." Read more
"... each step expectations were clear, efficient, and staff was dedicated to providing excellent service. Thank you team!" Read more
"Quicker than anticipated"
"Repairs were done and promised before the expected date which I was hoping for, and they delivered. I was ..." Read more
"... to be completed 3 days after it was dropped off. I had to rent a car that I had to pay for out of pocket because my nationwide insurance does not cover rentals. ..." Read more
"... the loop on the status of the repairs. Plus, the repairs were completed earlier than expected. Overall, we were exceptionally happy." Read more
"... repaired my car decent job. They only downside was it took a long time to get my car back and was told several times completion date changed." Read more
"I LOVE the communication, the break down and detail of what my vehicle is going through. The work is amazing. Great group ..." Read more
"The best communication I've ever had dealing with anything"
"The in-person communication was great as were the up to date text messages throughout the repair process"
"Seamless process, excellent communication and customer service - I am very impressed and will always use Caliber ..." Read more
"... was painless except the accident of course!! The communication was continuous, timely and informative. Thanks for making the process smooth!" Read more

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Victoria was great! She even came in on her day off so that we can pick up our car! Thank you so much Victoria!

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Returned Clean

My Experience

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My Experience

I had an amazing experience with Rebecca and the team at Calliber Collision. They truly went above and beyond with the repair of my Lexus. They were extremely communicative, attentive, and punctual. I would highly recommend coming to this location and getting repairs here.

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I have recommended this facility to others, and have used it previously. Chose it again this time.

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I hope I don't need to come in, but if I am in another accident I will be back.

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Caliber returned my car and I looked brand new as if nothing had happened.

Customer Service

customer service was great, my technician Enrique C was very nice, professional, friendly. He explained and showed my the repair.

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This is my second time getting a quote. I'm still waiting payment from the private party my car will be back for the second repair

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The quick bumper replacement was fast. Thank you

Customer Service

This repair was so quick less than 24 hours

My Experience

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Returned Clean

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I had a great experience with Caliber. I would recommend them to anyone.

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Was very satisfied with the work done on my truck. Also, when I received my truck back, there was some air coming in through the window returned to Caliber and they were able to address it within the hour.. great service!

Customer Service

Customer Service was exceptionally good. They answered all the questions that I had about my truck.!

My Experience

Honored the warranty, helped me with a rental car, communication was on point, Vicky was outstanding to work with. I truly appreciate it all. Thank you.

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Extremely friendly

Returned Clean

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Pure frustration

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They replaced parts on my vehicle with used parts. Some even had scratches. Couldn't repair some of them items so they just returned my vehicle unfinished. Do not recommend.

Customer Service

Unhappy, they replaced parts on my vehicle with used items that had scratches on it. Also didn't repair all the items needed to be fixed. Kept my vehicle for a month and returned it saying its all we can do. Do not recommend.

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Returned Clean

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Returned Clean