Caliber - Fresno TX
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very pleased with the updates received, and the quality of the work that was done to our vehicle.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was satisfied with the repair just not the garbage left behind in the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only thing is they left some food wrappers and empty cans behind in the car other wise everything turned out great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Obd port is just hanging bye my feet someone removed it from it’s original spot and now it’s just in the way when I drive
Customer Service - 4.0/5.0 -
I always had to call and when I did call i would either be placed on hold or told someone would get back with me but rare was the case and when they did finally answer or I did get a hold of the person in charge of my truck he would send a update text after the fact kind of worthless at that point
My Experience - 5.0/5.0 -
My car looks so beautiful. Caliber constantly kept me updated and responded quickly. Thank you Wes at Rosharon Branch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Currently, there are no issues with the repairs. However, the dashboard, radio, and console were all very dusty. Granted my car was not super clean when I dropped it off, but the amount of dust was not good. My suggestion, would be to wipe down the front of the car after it’s washed. The dust was very visible. Josh was amazing! He was personable, stayed in contact. He’s in the perfect role. Deb(front desk) was on point as well. Straight-forward and polite. She’s does a great job as well. Only issue at this point is the dust. Excited to have my car back and in less time than expected.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’d recommend the 288/BW8 location first.
Repair Quality - 2.5/5.0 -
It took entirely too long for a 2inch scratch and small dent the size of a clementine. I could have taken it to another location and had my car back in a matter of 1 week tops vs 2weeks. Low staffing and being closed on the weekends doesn’t help the business or me getting my car back later than what my husband was told during drop-off.
Customer Service - 3.5/5.0 -
Only after I showed up in person did I get the truth regarding why it was taking so long. The texts I received did not align with what was really going on. I received a text on Friday saying my car was ready for paint, but when I showed up the following Wednesday, I was told it was going into paint that night.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to my family and friends.
Repair Quality - 5.0/5.0 -
They were very professional. Everything went smoothly from scheduling my appointment, dropping off my vehicle and getting a rental. I was informed on the status of my repair every couple days. They even completed the repair sooner than expected. I'm very pleased.
Customer Service - 5.0/5.0 -
The front desk receptionist was always pleasant and helpful. Someone always answered the phone, not a phone tree. I received texts about my vehicle. I'm very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good service
Customer Service - 4.5/5.0 -
Good service
My Experience - 0.0/5.0 -
The repair looks great. The only thing I didn’t like was that I was without my car for too long.
My Experience - 5.0/5.0 -
Josh, Mrs. Debbie, and the manager, Wayne, were very helpful and went above and beyond to get my car repaired despite several issues with the other shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient work, excellent communication and great customer service. Josh M was wonderful to work with!
Customer Service - 5.0/5.0 -
Constant communication/updates by Josh kept me from being stressed!
Returned Clean
My Experience - 5.0/5.0 -
Thank you Wayne, and Josh for keeping me updated on what was going on with my car and the price was very good. Thanks again for a great job....
My Experience - 5.0/5.0 -
Customer service was great, Josh kept me updated as the worked progress and it was the repairs were completed on a timely manner. Great job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The inside was dirty, like dusty when I got it back.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work on getting my car back to itself again Josh was great at keeping communication with me which I really appreciated. Highly recommend for car repairs