Caliber - Garden Grove - Nelson St

4.8 (1,236reviews)
96%
12781 Nelson St,  Garden Grove,  CA  92840

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,236)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job! I have no complaints

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Repair Quality

Customer Service

My Experience

Excellent customer service experience. Thank you for taking care of our car.

My Experience

Likely to Recommend

Definitely will recommend this shop.

Repair Quality

Dents and scratches were repaired to original state. Service was good, update provided accordingly.

Customer Service

Staffs were friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Me gusto mucho el trabajo que se le hiso ami carro quedo como sino hubiera pasado nada y también la garantia que ofrecen muchas gracias por su buen trabajo

Customer Service

My Experience

No one ever likes going to a body shop, but my experience with this shop was terrific. The two gentlemen listened to my concerns, delivered on their word, and the entire experience was smooth as butter. I appreciate a job well done. I will highly recommend this job to family and friends.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Anthony and the staff there were very helpful!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Love that fact that you kept me informed on the status of my Vehicle. I will definitely tell my family and friends. Thank you

Likely to Recommend

JOB WELL DONE

Repair Quality

Job well DONE. The fact that you kept me updated on the status as to what was being done was very much appreciated. Thank you

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

I had a great experience from beginning to end. I appreciate the wonderful customer service, the updates on the progress of my vehicle and the work that was done. What a wonderful job!

Customer Service

My Experience

Caliber always comes through and leaves my brand new cars new again! Anthony is the best!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

What can I say other than thank you! I had something bad happen to me and your team was the silver lining through it all. While my car was there I was kept up to date with what was going on with my car, when the day came to pick up the car I might have needed to wait a half hour for it but I didn't mind because their attention to detail found something very small that needed a touch up and the fixed it asap! I hope to never need you guys again but I am greatful knowing that if something does happen I can come to your place and everything will be handled professionally and quickly.

My Experience

My Experience

Caliber did a great job with my car they matched the red color of my Lexus so well I couldn’t tell the difference with new fenders. Staff there were professional and helpful, completed job earlier than expected.