Caliber - Garden Grove - Nelson St

4.8 (1,220reviews)
96%
12781 Nelson St,  Garden Grove,  CA  92840

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,220)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service is friendly. Technician is professional and doing the job with care. I personally thanks to Anthony for tanking a good care of my car

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Hola buenos días, mi nombre es Juan me hicieron buen trabajo, me gustó el servicio que me dieron muy rápido

Customer Service

My Experience

Looks great. Thank you for always keeping me informed on the progress. Thank you.

Likely to Recommend

Repair Quality

Quick and easy to work with.

Customer Service

Returned Clean

My Experience

I am very much happy with the outcome, you guys are very professional, job well done, more power!🙏👍

Likely to Recommend

So nice

Repair Quality

You Guys Did a wonderful job, thank you so much, more power to the company!🙏

Customer Service

You guys are awesome!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service☺️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shop stayed in contact frequently, very professional, would definitely recommend to friends and family!

Likely to Recommend

Repair Quality

Very professional, great customer service. Would recommend to friends and family.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

1. Charge for door work that wasn't done. 2. Minor paint nick on panel next to replaced bumper. 3. Alignment between old and new panels.

Customer Service

1. Charge for door work that wasn't done. 2. Minor paint nick on panel next to replaced bumper. 3. Alignment between old and new panels.

Likely to Recommend

Repair Quality

Good service

Customer Service

My Experience

My Experience

Shawn was wonderful and professional. When I dropped off my car for repairs. Receptionist lady which I forgot her name, she helped me with car rental issues. She was amazing and Maria.

My Experience

Everyone was very polite and professional. They explained the process. Anthony provided detailed information about my car so that was helpful and informative. Thank you Anthony and team for everything!!

My Experience

Great overall experience and communication from Caliber employees. Everything ran smoothly and timely.

Likely to Recommend

Great service, great experience, and very smooth process.

Repair Quality

Great service, and very thorough explanation of the whole process.

Customer Service

Great service and very kind employees.

My Experience

This was my 6th time I've used Calibur Collision from 4 different locations. Simply put outstanding, communication, professionalism, and superb body repair and paint work. All with a friendly manner.

Likely to Recommend

Repair Quality

You guys are the best, thx

Customer Service

Likely to Recommend

Repair Quality

It was an extended amount of time for the repair work to be completed

Customer Service

Every one at the Garden Grove store were kind and accommodating Thank you for taking care of my truck 😃

My Experience

Job well done, but it took too long.