Caliber - Garden Grove - Nelson St

4.8 (1,220reviews)
96%
12781 Nelson St,  Garden Grove,  CA  92840

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,220)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied with the work

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very satisfied with the job done on my vehicle. The customer service was great. Anthony and Maggie were very helpful and very friendly.

Likely to Recommend

Repair Quality

A+ repair, communication and service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I will not take my cars anywhere else.But this location.Sean was great as always. Everyone there was very helpful.

My Experience

They do very good job and the employees are very nice and helpful. I will recommend them to everyone who needs rapait in their car. Great job!

My Experience

Your team did a great job on the repairs and the professionalism in taking care of my vehicle on a timely manner. It's nice when you call and your questions are answered. Thanks everyone! Awesome to have my vehicle back.

Likely to Recommend

Very friendly and good service.

Repair Quality

The service I received was excellent.

Customer Service

My Experience

All the staff I dealt with were amazing (sorry I can’t remember their names). So helpful and informative. Appreciated the text updates too!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for keeping me informed through the process!

Likely to Recommend

Already having always will

Repair Quality

This is the second time I've had my vehicle repaired with caliber. I've also reached out to them other times for quotes and advice. They are always very friendly, genuine, and professional.

Customer Service

Always a pleasant experience.

Returned Clean

Likely to Recommend

Of course not I don’t like this place I feel they care only about the money

Repair Quality

The secretary, women is very rude never come by there plus they don’t ask anything before start the job

Customer Service

No professionals

Returned Clean

My Experience

Excellent front desk and technician! Highly recommended with this body shop!

My Experience

My Experience

Thank you for doing a great job and fixing my car. And for the reception team being so nice!

My Experience

Great customer service , speedy repairs . Awesome communication updates.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a really quick and simple process to get my car back up and running.