Caliber - Garden Grove - Nelson St
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making my car look like it never happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
changing estimate many times
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took a long time to get the parts
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The car is fine, but the wait was long. Caliber personnel did warn me that it was taking a long time to get parts. I understand that they appeared to have the car fixed in as timely a manner as possible. It still took a long time. The car looks and is driving fine.
Customer Service - 4.5/5.0 -
Mostly excellent. It did take a while for the mechanic to get back to me at times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and work! Job well done! My car was in better condition than when I brought it in. Thank you, for the outstanding service! It should be named High Caliber Collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from a great company!!! I highly recommend this company. They went above and beyond. I am totally satisfied with the service
Customer Service - 5.0/5.0 -
Customer service was excellent!!!!
My Experience - 0.0/5.0 -
This is a back job from Temecula location, just pick up the car a month ago, the pros the tech repair did better job than the tech from Temecula location, the cons Temecula location leave scratches all over and in Garden Grove location leave pain chip on top the hood, second not updating I have to call for update make me stressful because I need my car badly lost income without my car for a week.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees are professional and knowledge. They care about the customers and I feel they care for theirs employees too. Austin help me from the beginning to the end. I felt so comfortable.
Customer Service - 5.0/5.0 -
The repair shop is so good I didn't feel I needed to check on things. They kept me updated and my car was done about 5 days sooner.
My Experience - 5.0/5.0 -
You guys are the nicest staff I've ever had the pleasure of meeting. The receptionists, the mechanic himself- everyone is so nice. And I love that you guys Actually keep me updated on Everything going on with my car.
Likely to Recommend - 5.0/5.0 -
My dad's next :)
Repair Quality - 5.0/5.0 -
THEY VACUUMED MY CAR FOR ME. i was blown away.
Customer Service - 5.0/5.0 -
Sweetest staff Ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated your work done in my car I'm very happy everything looks great I will recommend to whoever needs it thanks so much to all of you working there very nice job
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Overall great experience
My Experience - 5.0/5.0 -
Staff was professional and friendly. Repair was done earlier than expected. It made my first time having to go to an auto body shop super easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent friendly expeditious service 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly caring professional made the experience convenient and easy