Caliber - Garden Grove - Nelson St

4.8 (1,219reviews)
96%
12781 Nelson St,  Garden Grove,  CA  92840

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,219)

Likely to Recommend

Repair Quality

Caliber collision was really helpful. They made me feel like I was family the moment I step in the office. Very nice people to go to. When I got my truck back it was as though I got off the the dealer’s lot. Thank you calliber collision.

Customer Service

Very nice people.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair and customer service met our expectations, Calibers kept us informed of work in progress and lead time of repair was met ahead of schedule.

Likely to Recommend

Repair Quality

Good quality work&repair

Customer Service

Customer service was great from day 1quote. To repair completion, kept us updated of progress and estimated completion.

My Experience

My Experience

Thank you for your excellent job, Great experience with your company Thank you again

Likely to Recommend

Satisfied with their service

Repair Quality

Thank you for checking and fixing my car . Excellent service and communication

Customer Service

Excellent service and satisfied with your service. Great customer services and very helpful, totally happy with my experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The initial repair was fine. However, there was additional damage done to my vehicle while it was getting repaired so I'm currently waiting for that to get straightened out with the repair shop and AAA.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for the great service and the timely manner in which you completed the service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding customer service! Both the ladies in the office were extra kind and helpful, and my service consultant, Jonathan, was excellent. They all seemed like they really cared about my circumstances. The work was prompt and beautifully done. They worked flawlessly with my insurance company. I’d highly recommend this team.

Likely to Recommend

Repair Quality

Excellent customer service and quality work. The staff went out of their way to accommodate me and my situation. Very satisfied with my experience.

Customer Service

Outstanding customer service and quality work. Highly recommend.

Likely to Recommend

Repair Quality

I had missing screws on my bumper

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m beyond satisfied with my repairs but I’m most satisfied with the staff in the front office I’m sorry I forgot their names but they treated me very friendly and very professional too, I will definitely recommend you guys to everyone and it’ll be a place where I’ll get my repairs at..thank you so much you guys are amazing.

My Experience

Very professional staff. Thank you

Likely to Recommend

Repair Quality

The staff were very professional.

Customer Service

Likely to Recommend

Repair Quality

Good experience thank you so much for your help

Customer Service

Good communication

Likely to Recommend

Very professional work that it looks like new

Repair Quality

Very professional work

Customer Service

Excelente

My Experience

I loved the whole team at Caliber in Garden Grove! Not just how nice they were but a great job was done, and there was constant communication. They worked extra hard to get my car done this n the promised delivery date, even when a problem arose through, no fault of their own. Definitely go to body repair shop in Garden Grove California.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

MUY BUEN SERVICIO Y GRACIAS POR TODO..

Customer Service

PERFECTO..

Returned Clean