Caliber - Garden Grove - Nelson St

4.8 (1,219reviews)
96%
12781 Nelson St,  Garden Grove,  CA  92840

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,219)

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My Experience

Your team was very professional. They sent pictures and updates regularly. John and Maria were very nice to us. The truck turned out better than expected. This is the second vehicle we brought to Caliber in the past two months. If any of our company or personal vehicles need more work. I will be bringing them to Caliber.

Likely to Recommend

I work at aaa for claims and I always let them know I take it to caliber collision for the great service and work

Repair Quality

Jonathan Villalobos deserves a raise as well as front desk Maria great service and very friendly

Customer Service

Great service from both Jonathan and Maria

Returned Clean

Likely to Recommend

Repair Quality

The car looks like when it was bought after the repair!

Customer Service

The staff were very friendly and helpful in explaining to me what went into the repairs, answered my questions about cars, and kept me up to date about the car repair

My Experience

Fantastic customer service at the Nelson Street location in Garden Grove California

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Returned Clean

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They were great.

Repair Quality

I was worried about them matching the paint but it was perfect. Very pleased.

Customer Service

Very professional. Thy kept me informed the whole time. There pick update was 12/21/22. I picked it up on 12/09/22. It looked really good and they were so nice.

My Experience

Good customer service..staff are so friendly and nice..the lady and the guy at the front counter are nice and funny..

My Experience

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My Experience

Great customer service. Thank you!

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My Experience

The amazing team you guys got, from Jonathan to Maria and Nicole giving excellent service. I truly appreciate especially dealing with any accident repairs can be a pain but I’m glad I went to that location to get service

Likely to Recommend

Very happy with the service I was given

Repair Quality

Amazing service

Customer Service

Everyone that I spoke to in the office welcomed me with a smile and amazing service! I will definitely recommend my friend and family to you guys

My Experience

Awesome job guys am very satisfied thank you so much for a job well done…..happy holidays!

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My Experience

I'm satifay wet caliber services tanks

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I would definitely recommend Caliber Collision to anyone.

Repair Quality

Caliber Collision team took good care of our company vehicle. The passenger front fender was bent from an accident. Your team looked over the entire truck and made sure it was repaired correctly. Your team went above and beyond what I thought was supposed to be fix. Thank you!

Customer Service

Customer service was on point and they kept in contact during the whole repair.

Returned Clean