Caliber - Gastonia

4.6 (2,191reviews)
93%
1501 North Chester St,  Gastonia,  NC  28052

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,191)

My Experience

My Experience

Work performed was very good just took alot longer than I expected

My Experience

My Experience

The car looks brand new. The team was a great help and very easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was informed on progress and finish of the repair. Also got ride home after bringing the car to be repaired. Got helped to get the fixed car home. Drove to the shop with an another car took care of paperwork. A shop worker drove the repaired car and I drove the other to my house afterwards we drove the fixed car back to the shop to bring the workers back. I really liked the extra service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone I met at Caliber Collision was friendly, professional and efficient. I was especially appreciative that they kept me informed every step of the way, and they handled everything for me, from dealing with my insurance agency to procuring my rental car. I would highly recommend Caliber Collision to everyone.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

No . I was referred

Repair Quality

First and last time Will they service my car.they had my vehicle for a week. When it was time to pick up my vehicle. I looked around as the guy told me too to inspect anything. In look at the work they fix on the bumper. Cool it was fix never knew that they need to work and The inside. But any way when I got in the car the where screws in the cup holder. That I had no idea where they came from in when I did ask they told me their guy forgot to trash them because they been replaced with new ones. Cool In also to top it off I drove my car home in looked at my windshield where my wind wipers are in it was cracked. It wasn’t like that before I brought my car too them. But hey they convinced in told me they didn’t work up that area . Cool in last I only had my car for two days in my battery was gone bad. Why!!! I don’t no until I looked at that my battery was switched. I had too get a whole new battery I was late for work my car stop on me at the park . I had too get jumps in all. I have the picture where in receipts. I’m very unsatisfied . I have took pictures of my car before I brought it. There it’s just sad that ppl would do things like this. After all ready spending 2, in sum dollars to get my car out.i regret coming there in very unsatisfied with the service… moral of the story i kick more money after my service and had too replace things .

Customer Service

Very disappointing

Returned Clean

My Experience

The people that work at caliber collision in Gastonia are some of the best. This is the second time I’ve had to deal with them on my vehicle and both times they went above and beyond my expectations. Can’t say enough good about them!!!!💕💕

My Experience

Great customer service and did a great job on my repairs

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

I was kept constantly informed of the progress.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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My Experience

Great job and great service!

My Experience

Excellent work thank you!

Likely to Recommend

They were very helpful

Repair Quality

Excellent service

Customer Service

That were very polite