Caliber - Gastonia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent Job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, amazing staff. I will plan on recommending them and using them in the future if the need arises again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was told the car would be finished on Dec 4 2019. I explained I would be out of town Thanksgiving weekend. I was told no problem. Then I get a call and text friday after Thanksgiving the car was ready. I was out of town but was being pressured to pick the car up even on Sunday. So you guys delivered the car to the house Saturday my dad gave the ok.but when I got home sunday afternoon.I looked it over and the colors do not match bumper is half a shade darker. If I was available I would not have accepted it.but sence I was pressured to take delivery while I was away so you guys could get it on the books for November. There is not alot I can say other than no I am not satisfied Thanks Randy
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for taking care of my car in a timely matter. From the moment I dropped my car off to pickup I received outstanding customer service. You brought my baby (car) back to life!
My Experience - 5.0/5.0 -
The communication shared via text messages of the process was greatly appreciated. The staff was always professional and forthright in answering my questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great work Great communication Would recommend 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work and excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the first time I contacted them to walking into the facility, nothing but the best professional and most friendly service I've received in a very long time. They were very informative with me on how they were going to fix my car and just how long it may take. They definitely keep you updated on their services. And to walk away with my car looking brand new and to know that I have a lifetime warranty on the repair is the best feeling ever!!! If you ever need any repair(s) to your car because of an accident or collision, PLEASE do not hesitate in contacting Caliber Collision on Chester Street in Gastonia, NC. Sincerely (a very satisfied customer), Jessica
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We have trusted Wilburn/Abra/Caliber for all of our vehicles. We have had several vehicles that we repaired by these collision experts. We have been totally satisfied with the expert services that we have received and would recommend Caliber to anyone looking for repairs. Thanks for a job well done!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a very good job in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Great job on truck, fast. All was well until check our when your office person extremely sarcastically said “have a wonderful day” as I was leaving after getting the run around for my truck keys. On the face of it what she said was fine but she was clearly trying to provoke me. I replied “I didnt need that “ and she said something else but I left. Too bad her snarky customer service ruined the experience. I will not be using Caliber again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work that Caliber did on my vehicle. I would highly recommend them to anyone I know who needs car repairs. Thank you so much ❤️