Caliber - Gastonia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone in the office was so professional I felt so comfortable I felt like what they said was truthful and when I got my car back yes everything they said was truthful what a great group of ladies thank you so much y'all did a wonderful job up front for me I didn't get to meet the technicians but thank you gentlemen and ladies in the back. Can't say enough about the front office receptionist she was spot on everything I was so pleased and another lady helped me I wish I could remember their names but thank you all so very very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cory, Shane and Chuck were phenomenal. They answered all my silly questions, we're very patient and very generous with their time. The whole team was truly a blessing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job done by the team! Very helpful with any questions and updates on my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was super nice and professional. The work that was done was flawless and done in a timely manner. No complaints on my end
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The damage work looks great but as far as the dirtiness of the car when I got it back was very unacceptable fingerprints all over the windows dust everywhere other than that the job was done good
My Experience - 5.0/5.0 -
Great customer service, great service, and keep me informed through the entire process. Definitely would recommend and use service again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got very good experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a good job with the car and updated me with the car and answered every question I had.
My Experience - 5.0/5.0 -
Probably the best customer service I’ve had in a very long time. Anywhere!! Great staff. Easy to work with. Every insurance company should use them.
Likely to Recommend - 5.0/5.0 -
I’ve been telling anyone who will listen how well I was taken care of.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My third repair and each was perfect. We’re extremely happy with all our repairs at caliber. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very excellent work and great customer service. Repair was very good work. One of the best jobs I’ve ever seen…Thanks Caliber
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I got in my vehicle I had 4 items missing I called 3 times. The first time I never got a call back after 3 hours, the second time an hour and a half and the 3 was a call from the manager saying nobody has it. I know someone there has it because that’s the last place it was. When I dropped it off they told me what they were going to fix and that was it. The damage was on the front of my car and my items were in my middle console. My items should not have been touched and I will be making a complaint!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
4 items were taken out of my car and never put back !
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
My experience was great overall. I appreciated the updates via text.
My Experience - 0.0/5.0 -
My car door doesn’t open from the inside
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good customer service Softie with the work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michell gave Excellent customer service!!!