Caliber - Gastonia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Probably the best customer service I’ve had in a very long time. Anywhere!! Great staff. Easy to work with. Every insurance company should use them.
Likely to Recommend - 5.0/5.0 -
I’ve been telling anyone who will listen how well I was taken care of.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My third repair and each was perfect. We’re extremely happy with all our repairs at caliber. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very excellent work and great customer service. Repair was very good work. One of the best jobs I’ve ever seen…Thanks Caliber
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I got in my vehicle I had 4 items missing I called 3 times. The first time I never got a call back after 3 hours, the second time an hour and a half and the 3 was a call from the manager saying nobody has it. I know someone there has it because that’s the last place it was. When I dropped it off they told me what they were going to fix and that was it. The damage was on the front of my car and my items were in my middle console. My items should not have been touched and I will be making a complaint!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
4 items were taken out of my car and never put back !
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
My experience was great overall. I appreciated the updates via text.
My Experience - 0.0/5.0 -
My car door doesn’t open from the inside
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good customer service Softie with the work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michell gave Excellent customer service!!!
My Experience - 5.0/5.0 -
Everyone did a wonderful job on the car! It looks like an absolute different vehicle now. It was a pleasure to work with Michelle. I told her, I found a problem with the bumper. It looks better than the rest of the car. 😊 Thank you so much and I hope everyone has a wonderful week!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome customer service, beautiful repair job. No complaints at all, great job all around!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome ppl and customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very good service & car looked good
Customer Service - 5.0/5.0 -
Always called back in a timely manner & answered my questions
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Greatly appreciated the friendly and vigilant staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys have done a great job fixing my car to the fullest. It looks like nothing happened to my car, that’s how good of a job y’all have done. Chuck was very helpful with the process on keeping me up to date on the repair and the date. I’m very pleased with the work y’all have done and I will definitely come back if I need repairs thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm happy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your employees were pretty cool and helpful.