Caliber - Glassboro

4.9 (4,086reviews)
98%
178 Delsea Drive South,  Glassboro,  NJ  08028

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,086)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness was a strong theme, as many repairs were completed ahead of schedule. The welcoming, professional, and friendly atmosphere was frequently mentioned, with customers feeling cared for and valued. A few customers noted minor concerns such as delayed parts, occasional cleanliness issues, or small items needing follow-up, as mentioned directly in their feedback. Overall, the shop earned strong loyalty, with many customers expressing they would return and recommend the shop to family and friends.
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"... This is my second time using them, and once again, they exceeded my expectations. They completed the repairs ahead of schedule, and the quality of the work was ..." Read more
"I am very picky with my cars, and am extremely satisfied with the repair work. True pre-loss condition."
"... specified timeline, and when the job was finished the car looked terrific - in fact, like new - and you could not tell that any work had been done. ..." Read more
"... when I dropped it off! What a sweet touch! In short, I am more than extremely satisfied with both the repair and the service!!!" Read more
"... on it, the estimators are always knowledgeable and the body prep and paint guys are nothing short of pros. I will always take my vehicles and my families vehicles ..." Read more
"... the repair process, the work repair looks great and the car was ready days before the proposed date. Awesome!!" Read more
"Earlier than expected! Went in on Tuesday and she was done by Friday at 3pm."
"... there kept me well informed each step of the process. Even finished 3 days ahead of schedule. And the results were amazing. They did a great job!" Read more
"... experience! We were updated every step of the way & our major repair was completed a week early! Very professional." Read more
"Much earlier than I expected."
"... had an excellent experience with Caliber Collision. Communication throughout the repair process was outstanding. I received regular updates, timelines, and prompt ..." Read more
"Fantastic communication from the 1st day i gave my keys away til they returned my car when it was complete."
"Great customer service friendly staff great on keeping updated on work process through texts and phone immediately response on Q@A was looking for highly ..." Read more

My Experience

Great job and quality customer service

My Experience

Every one did a great job. Great communication, great work to the car, and very efficient!

My Experience

Larry was great. He kept me very well informed about the status of my truck repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Lo siento, pero nunca lo recomendaría la verdad

Repair Quality

Mi carro nunca fue reparado por ustedes y me lo facturaron retenido casi mes y medio. La pieza no existía en el país y no dieron ninguna solución buena tuve que sacarlo el carro para regresarlo a la financiera así que no tuve ningún servicio prácticamente de ustedes y la verdad muy molesta yo

Customer Service

Lo siento, pero muy mala

Returned Clean

My Experience

My car looked great when it was done and Larry was very nice and knowledgeable I also was so pleased that my car was fixed before sep 3 rd

My Experience

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Repair Quality

Customer Service

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Repair Quality

The process was very seamless, easy and transparent! Car looks like new!

Customer Service

Great communication!

Returned Clean

My Experience

The hood had damage that were not there during drop off. Facility took pictures and damage was visible but pictures were not taken on drop off day. Rep stated that pictures had been taken following day. Pictures should be taken with customer present and walkthru should be completed during drop off. Damage was not there prior to drop-off or rep would have identified during walk around

Likely to Recommend

Repair Quality

Additional damage was done to the hood.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Likely to Recommend

Based on my experience,I would have no hesitation to recommend Caliber !

Repair Quality

Caliber did an amazing job repairing my car - looks perfect !

Customer Service

The Caliber staff was friendly , kept me updated on repair status & finished ahead the the estimated date .

Returned Clean

My Experience

The repair work was completed quickly and professionally, and the rental car arrangements were handled exceptionally well. The staff communicated clearly, made the process easy, and kept everything organized from start to finish. I’m very satisfied with the quality of service and would definitely recommend.

My Experience

Likely to Recommend

Repair Quality

Everyone was professional and the work was completed in a timely fashion

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The Glassboro Caliber Collisiob has wonderful employees. I work with them on many agency vehicles and I have never been disappointed # Kennedy # Drew thank you for all your hard work!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean