Caliber - Glen Burnie

4.8 (4,205reviews)
96%
622 Crain Hwy N,  Glen Burnie,  MD  21061

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,205)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My only negative comment, which I have already made is the lack of communication, not from Caliber Collision, but from the place in Maryland where they sent my car - I am very happy with the repairs, my car looks and drives great, but we did have problems with not knowing what was going on.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I picked up my car and it was dirty . It was obvious that someone either drove it to your shop or back from it or both I left it with a full tank of gas and there was only a half tank. There was a wet paper towel on the cup holder where someone obviously enjoyed a cold drink while driving it. There is a scratch on the handle of the door behind the drivers side. The driver carpet mats were muddy where someone obviously got on with muddy shoes, I was not left the small touch up paint which is normally left by you. My car was not returned to me as if the accident never happened.

Likely to Recommend

I would recommend Gainesville but not Glen Burnie

Repair Quality

Car was not detailed it was driven over 50 miles back from Glen Burnie when it was to have been towed and I have a small scratch on the door handle behind the drivers seat.

Customer Service

I have no problem with Gainesville however Glen Burnie was not the most responsive

Returned Clean