Caliber - Glen Burnie - North
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you Jill and Mark for taking care of me and my car! I had a wonderful customer experience with you guys .
My Experience - 0.0/5.0 -
Overall, I was hoping for more proactive communication, but the work was done when expected, so that's not a big deal. Additionally, the repair work itself was fine and I would recommend CC based on the repair. My biggest grievance is that it would have been nice if my personal items in my glove box and center console hadn't been stolen. I spoke with Andrew on the phone though, and he seemed to be on top of rectifying that situation, so we'll see what happens.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would recommend Caliber the overall process was easy and the communication was good.
Repair Quality - 5.0/5.0 -
I was recently rear ended and was going through the insurance company to get the damaged repaired. Progressive sent a list of service providers. I thought let's try Caliber. It turned out to be a good choice. So, I went to the North Glen Burnie location. Jill was one the best customer service people I have ever met. She is patient and ensures you have everything you need so you can progress through the repair of your car. Kyle was my service provider and he took a couple of minutes to ensure I was happy with the repair. My over all experience with Caliber was very positive and I would recommend Caliber to others when needing body repair.
Customer Service - 5.0/5.0 -
The customer was excellent. Jill was very aware of the system and made sure my rental was scheduled even though the customer service person who called me said that it would scheduled. It turned out that it wasn't.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All Good 👍
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! Very efficient and communicated well throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service definitely recommend
Repair Quality - 5.0/5.0 -
Everything was terrific. My suv was actually completed earlier than estimated
Customer Service - 5.0/5.0 -
Staff were excellent.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional polit kept you up to date with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend your company
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went smoothly
Returned Clean
My Experience - 5.0/5.0 -
Was satisfied with the whole experience, thank you so much
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the job done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job I m very thankful with the job they have done on my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did really great job with my truck very satisfied
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved that they cleaned the car up! So far, so good! The grill repair looks great!!
Customer Service - 5.0/5.0 -
Great communication!