Caliber - Glen Carbon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Smooth, fast turn around with excellent craftsmanship. It was worth the 35 min drive!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the staff were very professional, kind and very friendly. They made me feel really comfortable in leaving my car. Even though office closes at 530pm, they waited for me to come and pickup. I got off at 5 and was stuck in traffic and they still stayed. Awesome group of people. My car was taken care of and looked great. You couldn't tell that it was in an accident. They did a wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very often
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very professional, nice, and friendly
My Experience - 5.0/5.0 -
Everyone kept me well informed about my repairs throughout the entire process. Thank you Ladies up front! My car was completed faster than expected, which was a blessing. They also took great care of my car keeping it clean inside and out. My Rocker Jack Ball, Skelly and Jibbi all agreed the men in the shop rocked it!!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend Caliber Glen Carbon, Illinois location!
Repair Quality - 5.0/5.0 -
Quality work was completed on my vehicle where it was needed .
Customer Service - 5.0/5.0 -
I was kept informed every step of the way. From dropping in without an appointment for an estimate and getting my vehicle in the next day for repairs when everywhere else I had went said a week to 4 before they could get me in. I was sent texts and calls all throughout the process of the repair.
Returned Clean
My Experience - 5.0/5.0 -
All I can say is wow absolutely amazing job they literally take care of everything I literally can't say enough good things
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing kept me informed the whole time and I honestly cannot believe how great their work quality is just amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very customer focused. Explained the repair process very well and were very transparent with the steps required to complete the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks brand new again, so the repair was done perfectly. Also, I received frequent text messages keeping us informed of exactly what was happening and what stage the repair was in and that it was on track to be ready as planned.
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team was terrific to work with. They were attentive to what needed to be done, kept me informed along the way, and in the end my car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Friendly, professional, helpful. Workmanship was great.
Customer Service - 5.0/5.0 -
Very thorough, professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed
Customer Service - 5.0/5.0 -
Clerks were very nice end introduced to the technician
My Experience - 5.0/5.0 -
They were very helpful and they gave us the satisfaction we wanted. Loved the updates on the car. Everything we expected. Very nice staff. Would recommend them to family and friends 🧡