Caliber - Glenside

4.8 (4,431reviews)
94%
129 East Glenside Avenue,  Glenside,  PA  19038

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,431)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication throughout the repair process, with regular text updates and proactive contact keeping them informed at every step. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Customer service stands out as exceptional, with staff described as professional, friendly, accommodating, and going above and beyond expectations. The shop's attention to detail includes thorough cleaning and detailing of vehicles upon completion. While some customers experienced delays due to parts availability or weather conditions, the transparency in communication and quality of final results maintained satisfaction. The partnership with rental car services and flexible scheduling also enhanced the customer experience.
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"Excellent customer service. They texted regular updates about the car repairs. A very knowledgeable and thorough team."
"Checked in with me to keep me aware of progress every step of the way. Returned my car in a very ..." Read more
"Professional service! Great communication and friendly staff. Car looks brand new and the wash and vacuum were ..." Read more
"I wish that zero had been an option. I received contradictory text messages every week. One would say that my car was moving on to paint ..." Read more

My Experience

Everyone i worked with pr talked to was terrific! They go above and beyond to ensure a positive customer experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was outstanding. The customer service and frequent updates were great.

Likely to Recommend

Repair Quality

The repair was done perfectly. You can’t tell my car was in an accident

Customer Service

The customer service was excellent. Always tended to my concerns

Returned Clean

My Experience

Everyone was very professional and service oriented. Great experience

Likely to Recommend

Repair Quality

Everyone was spot on in customer service

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Tom did an excellent job in keeping me updated with the progress of my car repair. Very professional with his calls and text updates.

My Experience

Job well done

My Experience

Everyone was extremely helpful and friendly. It was helpful to get updates about where my car was in the process

My Experience

The staff were awesome and so welcoming.

My Experience

The team at the Glenside CC location was extremely professional and Welcoming. They made sure to communicate with me every step of the way and they were as speedy as they could be in fixing my car. I would come back again! Everything was super smooth. Also the receptionist was soooo sweet.

Likely to Recommend

This is my second time using the shop for repairs the work is good just need to improve on the communication

Repair Quality

Customer Service

Communication was a bit of an issue

Returned Clean

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Repair Quality

Customer Service

My Experience

The team at caliber were extremely helpful and we’re with me every step of the way. I was informed regularly about the progress of the repairs. I am very satisfied.

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Repair Quality

Customer Service

Returned Clean

My Experience

We were very impressed and appreciative of the both high quality bodywork done to our car as well as the very friendly & helpful attitude of all their staff.

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Repair Quality

Customer Service

Returned Clean

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I believe your workmanship is excellent, and your staff is professional and well-meaning. The delays were undoubtedly justified, but I was frustrated by the continuous delays.

Repair Quality

Beautiful!

Customer Service

Estimated completion date was extended multiple times. My leased car was scheduled to be returned to the dealership. Each time you extended delivery date I had to extended my delivery to the dealership and incur additional per diem charges.

My Experience

I was very pleased with the paint and body work. Everybody was so pleasant and Anthony was great in keeping me informed. Thank you so much.

Likely to Recommend

I would recommend this location. Definitely.

Repair Quality

I was very please with the body work and customer service.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Scale 10 I am so pleased with the work every day was a update for me I will be telling my friend about your business I do thank you

Customer Service

Returned Clean

My Experience

The staff especially Anthony were kind, courteous and professional. My car repairs were done very well. I would highly recommend the Glenside Avenue repair shop.

Likely to Recommend

I would highly recommend the repair shop to friends and family.

Repair Quality

Anthony and the staff were patient, courteous and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean