Caliber - Hagerstown
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great I’m completely satisfied the employees there are friendly and the customer service was excellent very clean!!!! This is the best collision shop!!! My experience there was great thanks!
My Experience - 5.0/5.0 -
Thank Ryan for keeping me informed of my repair from beginning to the end .. also ensuring me of if I had any issues to let them know.
My Experience - 5.0/5.0 -
Very respectful and professional..They don’t look at your race and treat all equal
My Experience - 5.0/5.0 -
Excellent customer service, I felt reassured that my car was being well cared for. Thank You
My Experience - 5.0/5.0 -
The repair was quick and the staff were polite and willing to double check to make sure everything was good with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very solid job so far, I noticed a little of the real washer fluid got inside from the hatchback but it could just be settling in will keep an eye on it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very satisfied with the results of the work that was done on my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not good device
Repair Quality - 0.5/5.0 -
The bumper sensor fell off
Customer Service - 1.0/5.0 -
The front desk blonde told me that was not a sensor
My Experience - 5.0/5.0 -
Who ever cleaned the inside of my van needs a raise! There was more work cleaning it than I bet the paint repair. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad and the crew did an amazing job. Hey get me informed during the entire process. I will definitely use this company again.And refer anyone that is in need. I am very pleased with the quality of work.And drove home with a smile on my face.The entire time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Even though there was slight delay in receiving the parts, work was completed in a timely manner.
My Experience - 5.0/5.0 -
Very fast, and did a great job! Staff was very nice
My Experience - 5.0/5.0 -
I have no complaints at all. I’m satisfied with the work that caliber collision staff has done on my vehicle. This is my third time bringing my car there for repairs and each time I get it back in perfect condition. The staff are friendly and keep me updated throughout the process, which I appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks brand new after a tree fell on it during a storm. We’ve used Caliber many times and are always happy.