Caliber - Hagerstown
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate the staff! They kept me informed throughout every step. They advocated for me and my vehicle needs with the insurance when needed. I highly recommend if you need collision repair that you check out Caliber Collision!
My Experience - 5.0/5.0 -
Great customer service super friendly and honest!
Likely to Recommend - 0.5/5.0 -
The trunk door is making noise, one of the pieces appears to be misaligned and slightly coming off, and the paint color does not match the rest of the vehicle.
Repair Quality - 1.0/5.0 -
The trunk door is making noise, one of the pieces appears to be misaligned and slightly coming off, and the paint color does not match the rest of the vehicle.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Great work and wonderful customer service
Repair Quality - 5.0/5.0 -
We were kept up to date on status of repairs. Car was returned on the date promised and looking brand new. The interior of our car was cleaned as well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
The car was in great shape inside and out, whole team was so kind and helpful! They worked with my busy schedule as a single mom and nurse and were so patient with me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
helpful front desk and supervisor. Ashley, Randy and Dave
Repair Quality - 5.0/5.0 -
professional caring staff, kept me abreast of the processes the vehicle was going through during the week.
Customer Service - 5.0/5.0 -
Besides knowing the process of collision repair, they also have knowledge about accidents, since they deal with insurance companies more than the average driver.
My Experience - 5.0/5.0 -
Dave did an excellent job keeping me up to date. The whole team was outstanding and courteous. My bumper looks flawless. I appreciate the exceptional quality workmanship and service. If I ever need work done again, I would choose Caliber Collision Hagerstown. Thank you all for your stellar work. ~*Heather*~
My Experience - 5.0/5.0 -
Thanks for the great job on getting my truck fixed up quick definitely helped me out big time and thanks to everyone at the caliber team for being a great staff
My Experience - 5.0/5.0 -
Super friendly and well cared for — also fine work with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My wife Kim and I truly appreciate Caliber Collision keeping us informed daily as they fixed our Nissan Pathfinder. We are satisfied with the work that was done on our vehicle and will definitely recommend Caliber Collision to anyone who is in need of vehicle repair services.
My Experience - 5.0/5.0 -
Your team went above and beyond our expectations. My 13-year old Mazda CX-5 has never looked so amazing in many years. We are repeat customers, in some sense that is sad, but I will spread the word how excellent your service is. Thank you all.
My Experience - 5.0/5.0 -
I appreciate everyone. The communication, calls, professionalism, and care that everyone provided was amazing. Secondly the person that I was on the phone with this afternoon to assist with delivering my car was super sweet and I appreciate her making that happen for us. From the adviser David who was super sweet and kind hearted. Definitely amazing services.
My Experience - 5.0/5.0 -
Everyone at the Center was nice and very helpful. We really appreciate all your hard work the car looks fantastic! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Randy and Dave are AWESOME! They always focus on customer satisfaction and work diligently to make sure the work quality is top notch and done expeditiously. I entrusted them with making the vehicle my daughter's use to be safe. THEY HAVE MY ABSOLUTE TRUST! I will continue to recommend Caliber Collision. Thank you again gentleman. Please thank the entire team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley and Randy were both very attentive. Always updated me on my vehicle even while I was sitting at the shop to pick it up