Caliber - Hagerstown

4.8 (2,884reviews)
96%
367 E Franklin St,  Hagerstown,  MD  21740

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,884)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I tell everyone I know.... and I know everyone

Customer Service

Wow unbelievable

My Experience

It was very nice to have friendly and fast service while my car was being repaired. Great experience.

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Repair Quality

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My Experience

Courteous, professional, and responsive service from the start. And friendly. I was very happy with Caliber!

My Experience

I think the email progress of car was good. My husband thought the paint job needed work. Thank you for your care.

My Experience

My Experience

Great service Good communication Thanks

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Repair Quality

Customer Service

My Experience

My car looks awesome! Thx a bunch for fixing my vehicle!

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My Experience

They made everything easy and the car looks good as new

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Quality

Repair Quality

Looks like new

Customer Service

The folks were easy to get along with

My Experience

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Repair Quality

Customer Service

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Probably not recommend Caliber

Repair Quality

Hood and passenger side fender are not flush as well as too big of gap top side.

Customer Service

My fog light are not working and neither are they attached to the inside of the front bumper correctly, it's like they were just laid in there. I need to schedule a date to fix this issue.

My Experience

Everyone was super nice and communication was excellent

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Repair Quality

Customer Service

My Experience

Absolutely the best customer service in the business and my vehicle is better now than when when she arrived!

Likely to Recommend

Absolutely!

Repair Quality

Amazing customer service from the general manager! Information delivered in a timely manner! Superior professionalism and communication.

Customer Service

Outstanding!

Returned Clean

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Returned Clean

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Repair Quality

Nice office and building...conveniently located a block from enterprise if you need a rental. Staff was professional and made the experience stress free. Very satisfied at this point at the repair work done to my vehicle. Lifetime guarantee on work done. I reccomend them to anybody needing repair work done.

Customer Service

Returned Clean

My Experience

Thanks for getting me back into my car 🚙

Likely to Recommend

Repair Quality

Did the work on time and professionally.

Customer Service