Caliber - Hagerstown
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job restoring my Volkswagen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job restoring my Volkswagen back to new! Wouldn’t go anywhere else for my repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Caliber Collision took exceptional care of my car and I really liked their attention to detail, attitude, and consideration. Great job to all involved in the repair of my vehicle! Excellent customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall a very good job with reassembly. Paint and repair are satisfactory, but a a keen eye will notice the paint blending is not perfect. A very small dent is still noticeable where the repair took place.
Customer Service - 5.0/5.0 -
Great customer service all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every single person I talked to was extremely pleasant and helpful. My birthday was coming up when I dropped it off and I picked it up ON my birthday. Both people I spoke to wished me a happy birthday. Great attention to detail. I was getting my cars worked on by another shop but I will definitely be back to Caliber and will recommend them to family and friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would and I have recommended it
Repair Quality - 5.0/5.0 -
Great customer service. They made certain everything was done to my satisfaction and went above and beyond.
Customer Service - 5.0/5.0 -
Excellent. Both locations went above and beyond
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I dealt with with was awesome and always had a smile I was kept well informed about my vehicles progress. They did a great job!
Likely to Recommend - 5.0/5.0 -
The only place I go to for my repairs
Repair Quality - 5.0/5.0 -
Answered all my questions and addressed all of my concerns
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to say I was quite surprised to see the car was cleaned on the inside. nice touch! I'll definitely be coming back if I ever need any work done on my vehicles, and will tell others the extra effort you goto to make the car look new.
My Experience - 5.0/5.0 -
John and the team were great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John’s total staff was great and most importantly the work was great as well!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great customer service and quick turnaround for repair! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
well they did a good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The updates were very helpful, and the car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy fast service with frequent updates, and the car looks great!
Customer Service - 5.0/5.0 -
Frequent text updates were very helpful