Caliber - Ham Lake

4.9 (3,563reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,563)

My Experience

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Customer Service

Returned Clean

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My Experience

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Returned Clean

My Experience

Thank you for your prompt and friendly service. The updates were greatly appreciated.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smooth and efficiently and I was updated daily.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

There's a paint chip on the right fender, by the bumper, that was not painted and the front end pieces on the right side are not lined up correctly.

Likely to Recommend

Repair Quality

Customer Service

When reviewing the work the estimater kept saying, "that's how it was when it came in" to the damaged area of the car to make excuses for the car not being put back together right the first time.

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Returned Clean

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Returned Clean

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Customer Service

My Experience

Great customer service

Likely to Recommend

Repair Quality

Work looks great

Customer Service

The lady at the front desk was extremely helpful and welcoming

Likely to Recommend

We had hail damage on a car in the past and were totally satisfied then.

Repair Quality

The work was done well except for the rubber seal where it meets the windshield. We had debated about having it replaced but decided to have it done. The salesman told us it would be about $200. We have been out of town and other family picked the van up the seal was not replaced. When we called to ask about it we were told it would be $520. Is it possible to have it replaced for the original quote?

Customer Service

The salesman was nice but there was this misunderstanding about the windshield seal.

My Experience

Excellent service, questions answered and clear updates on repair progress. Thanks to Rachel and all who worked on my Jeep!

My Experience

The repair looks great and it was completed ahead of schedule. The detailing was an added unexpected bonus! Thanks!

My Experience

All steps handled great, great communication, updates, completion, timing, start to finish the team did great

Likely to Recommend

Repair Quality

Great work great communication, appreciate it as its hard to come by these days

Customer Service

Returned Clean

My Experience

They did a great job, in a quick turn around and were excellent about communicating.

Likely to Recommend

Repair Quality

Customer Service

Carlos was amazing and your front desk lady was awesome!