Caliber - Ham Lake

4.9 (3,607reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,607)

My Experience

Good job, good communication, done before promise date. Good experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber in Ham Lake did an awesome job, they are professional and friendly, my car looks like it did before being rear-ended.

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Returned Clean

My Experience

The staff are super welcoming and professional.

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Customer Service

Friendly helpful and professional

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My Experience

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Very professional and productive staff

Customer Service

My Experience

Great customer service and very timely

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Returned Clean

My Experience

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Repair Quality

YuePeng was great in updating me about the progress.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My service advisor, Yuepheng Yang, is an absolute professional to work with. Yuepheng has always kept me updated in regards to the progress regardless if it was good news or bad news. It's been a pleasure doing business with Yuepheng.

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My Experience

Very friendly and very thorough with all that was done to my car.i would definitely use them again!!

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No complaints

Repair Quality

Awesome work and fast

Customer Service

Returned Clean

My Experience

They did a very nice job.

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Returned Clean

My Experience

Communication was excellent! Rachel is top notch!

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Happy with my repair and the shop! Thank you!

Customer Service

Positive interactions

Returned Clean

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My Experience

The communication was stellar. Every day I reviewed a text with updates and the process. Plus their connection with Enterprise Rent A Car was so easy. I as so happy with how I was treated and how much communication there was. This was a seamless and easy process. I felt like my life was normal in this time of change.

Likely to Recommend

Repair Quality

Awesome Communication. Daily texts with updates. And very friendly.

Customer Service

Top notch

Returned Clean