Caliber - Ham Lake

4.9 (3,610reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,610)

My Experience

Great communication and made the whole process painless. Love the texting option for keeping me updated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The service was excellent from the time I brought my car till the time I picked it up I was kept in informed what was going on with the repair. Thank you. Great job.

Likely to Recommend

Repair Quality

Great service from everyone

Customer Service

Great service

Translated from Spanish by Carwise
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My Experience

Falta una parte de atraz

Likely to Recommend

Repair Quality

Good communication and my car was clean inside and out.

Customer Service

Likely to Recommend

Repair Quality

Repair was great, communication was perfect.

Customer Service

Super nice people, communication was good.

Returned Clean

My Experience

The work was done well and communication was great. Quality, on-time performance, courteousness, all excellent.

Likely to Recommend

Repair Quality

The jeep repair was performed very quickly, and the quality of the work was excellent. the main focus was on the rear bumper covers and impact bar behind the cover. All of this work was done well. I did notice after getting home that the damaged license plate cover was removed and never replaced. I would like to request a rear license plate cover to complete the work.

Customer Service

My Experience

Staff at the Ham Lake location are amazing and friendly people. They keep in touch with the customer throughout the repair process and provide detailed updates regarding the repair process. Work completed was professional as were all employees.

Likely to Recommend

No where better!

Repair Quality

Great work!

Customer Service

Truly, the customer service is actually better than a 10. Friendly, knowledgeable, courteous people doing great work and keeping the customer informed throughout the repair process.

Returned Clean

My Experience

Caliber went above and beyond to address all my concerns. They have excellent communication and attention to detail.

Likely to Recommend

Repair Quality

They were great! I have no recommendations at all because they did everything perfectly.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone is professional and knowledgeable

My Experience

Not only an excellent repair of the damage, but a wonderful job detailing the car. It was like getting into a newly purchased vehicle! Thanks!

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Repair Quality

Customer Service

My Experience

First time using Caliber Collision, very thorough, professional, and knowledgeable. I would bring my car back if I needed service in the future!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication throughout the entire process

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Thank you everyone for all your help- was a very smooth process and everyone I connected with was so wonderful.

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Repair Quality

Customer Service

My Experience

The team at Ham Lake does an amazing job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work, professional, quick. Car is looking pristine and Carlos did a wonderful job.

Likely to Recommend

Repair Quality

Carlos did a great job!

Customer Service

Returned Clean