Caliber - Ham Lake

4.9 (3,608reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,608)

My Experience

Very profession, friendly, upfront. All repairs itemized. Worked with insurance seamlessly. Excellent experience.

Likely to Recommend

Great experience.

Repair Quality

Every aspect of dealing with Caliber went excellent. Car came out better than before with the wash and detailing!!!!!

Customer Service

Very professional friendly people.

Likely to Recommend

Repair Quality

Quick and done well

Customer Service

Quick and polite

Returned Clean

My Experience

Awesome customer service, Jared is great. Always kept me updated, highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent in all aspects

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Was good for being short staffed!

Returned Clean

My Experience

It was amazing and super efficient took only two days and it was so clean when I got it back it looked almost like a brand new car I was so happy thank you so much!

My Experience

Great service, great communication. Wouldn’t go anywhere else. Thank you!

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Wonderful overall experience

Repair Quality

Great communication, very friendly, and car looked as good as new

Customer Service

Daily communication was appreciated

Likely to Recommend

Repair Quality

Great service. Very helpful in communicating with the insurance company. Vehicle looked great inside and out. Thanks!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Omg, I absolutely loved our experience. When you received our truck it was a hot mess inside and out. We got it back immaculate. Extremely appreciative and grateful to whoever cleaned that bad boy up. We will definitely be back for future car needs( I'm positive there will be more.) Thanks again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Awesome service and pleasant staff.

Returned Clean

My Experience

Jared did an excellent job of keeping me updated.

Likely to Recommend

Repair Quality

Jared did a phenomenal job

Customer Service

Returned Clean

My Experience

I was kept in the loop the entire time and the car looks great!

Likely to Recommend

Repair Quality

Great outcome and I was kept in the loop.

Customer Service

Masks were worn and most concerns were addressed proactively.

My Experience

Very nicely done very satisfied. Even went so far as to glue on my side loose pieces .I had tried and couldn't do it. But they glued them on. Loose side walks. Very clean inside after work was done. Thank you for all your work. Walls..

Likely to Recommend

Would gladly recommend them.

Repair Quality

Very nice job very nice people everybody that has seen it says they did a really good job. I am waiting for my 50.00 refund from the rental place.

Customer Service

Very nice people . Customer service was good.

My Experience

Everyone at Caliber Collision was very professional and friendly. It was explained to me what was going to be repaired on my car as well as communication by phone during the process. Overall I was Very satisfied with the final outcome of my car when it was finished, it looks great!

My Experience

Job well done my car was super clean

Likely to Recommend

Repair Quality

Customer Service