Caliber - Ham Lake

4.9 (3,607reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,607)

My Experience

Friendly service. Work was done timely and looked great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks like it never happened

Customer Service

This was an awesome experience with no problems and great communication throughout the repair and excellent service and quality!

My Experience

Tim was excellent to work. He was friendly and on top of everything.

Likely to Recommend

Repair Quality

Tim was great. Easy to deal with, polite and knowledgeable.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is no joke. My car came out of this shop like brand new! Above and beyond what I expected.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

Very clean and superior work. Looks better than new. Always kept in contact and the job was done right. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service manager was very thorough, and the repair work exceeded my expectations.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jared and his team went above and beyond to make sure that the workmanship was done correctly.

Customer Service

This is our 2nd vehicle in the past few months that we have had serviced at caliber. It is only because of Jared's customer service that we are repeat customers here. Jared took care of us as if we were VIP's, and never once did we worry about his suggestions/decisions with our vehicles. I truly hope his monetary compensation matches the level of customer service he provides on a daily basis. This is an employee that MUST be valued, they are rare in this day and age.

Likely to Recommend

Repair Quality

Lines on rear passenger door f r om buffing

Customer Service

good customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks guys the customer service you provided was topnotch. If I had too rate you on a scale it would be a ten.

My Experience

Tremendous, thorough customer service. My repairs were finished sooner than predicted, and my car looks like it came off the line again. Everything ran like clockwork. Rental was waiting for me when I arrived. Also received updates, so I could plan accordingly. If I ever need body work done, again, I will call Caliber!! From Layla to Jared, I was met with professionalism and a friendly smile. I will recommend Caliber to my friends and to my family, should they ever need autobody service!

Likely to Recommend

I would , without hesitation, recommend Caliber Collision to my friends, family and colleagues!

Repair Quality

The repair is PERFECT! Looks exactly like when I purchased my vehicle. Beautiful.

Customer Service

Terrific Customer Service! I would recommend Caliber Collision to anyone to have their repairs completed!

Returned Clean

Likely to Recommend

Repair Quality

Took longer than originally quoted,

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This was my second time having a vehicle serviced at Caliber Collision; they are my first choice if I need repairs.

Repair Quality

Customer Service

My Experience

Speedy fast! I can’t complain about fast turnaround times. The work was great. Jared is fantastic to work with. He’s very knowledgeable and I appreciate the time and attention he took in my claims (lots of claims) 😀. Overall my experience was great and they are and easy recommendation for friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean