Caliber - Ham Lake

4.9 (3,561reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,561)

My Experience

Wry friendly staff

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Repair Quality

Customer Service

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Repair Quality

Very happy, wonder about the programming updates but everything looks good as

Customer Service

My Experience

The truck repair turned out great, truck looks better then when it came off the assembly line

Likely to Recommend

Repair Quality

The work was great, cant tell i ever had any damage. The bed liner was matched to the existing and i received daily text updates thru the entire repair process This is the second vehicle Caliber has repaired for me and u wont hesitate to use the Ham Lake location should the need ever come up again

Customer Service

My Experience

Great communication and keeping me informed! Amazing detailing and car smells so good!

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Customer Service

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Repair Quality

The top of the hood small grate was damaged and either not repaired of replaced. The comment I received was that if hail damaged this The entire plastic would have been damaged. If thats the case the hood would have been more severely damaged.

Customer Service

My Experience

Everything went well, communication through out was great. Great work!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly service! Car looks great! It was done a day before estimated.

My Experience

THEY DID A GREAT JOB FROM START TO FINISH . THANK YOU SO MUCH !!!

Likely to Recommend

Repair Quality

I was very happy with the work i had done on my 2020 Ford Edge . I was called & texted on the repairs being done. The staff were professional & answered all the questions i had . THANKS !!!

Customer Service

My Experience

Great communication with updates on repair. Transparent and easy to work with.

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Rachel was the person that helped me. She was absolutely wonderful from the start until the end. She was very detailed when she described the process and she made me feel like she really cared.

Likely to Recommend

There's no other place I'd recommend. I've been telling everyone I know about the great work they have done.

Repair Quality

They did an amazing job.

Customer Service

Returned Clean

My Experience

YuePbeng is outstanding. I never give a 10 on surveys but he surely earned it. You have a very good employee there.

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My Experience

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My Experience

Heather at the front desk is amazing, helpful, and very knowledgeable. The guy that helped me was very accommodating and wanted to make sure everything was done to my liking. I can’t remember his name but he was very professional and so concerned that my needs were met.

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Repair Quality

Customer Service

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Repair Quality

Great job at keeping us informed of progress.

Customer Service

Returned Clean

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Repair Quality

I was very impressed with the quality of the work done, the professionalism of the staff that I interacted with. I have already recommended them for future reference to people that I know.

Customer Service

Returned Clean

My Experience