Caliber - Ham Lake

4.9 (3,565reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,565)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck looks nicer then it did before any of the damage happen to my vehicle! They gave me feedback every step of the way and the repair was completed even quicker then expected.

Likely to Recommend

Repair Quality

The work and all reps and techs were fantastic!

Customer Service

The rep made it the most painless process and I appreciated the updates and all he did to help me through something nobody ever wants to go through. Everyone was kind and the repair showcased their knowledge and craftsmanship.

My Experience

Everything was explained well. They communicated on progress. And the car was returned to me amazingly clean inside and out. The repair is perfect.

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Repair Quality

Phenomenal service

Customer Service

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Likely to Recommend

CC has my vote when recommending to a friend.

Repair Quality

Excellent communication. Updates were timely and useful. The car was ready ahead of schedule and associates were very helpful throughout the process.

Customer Service

Great!! Everyone was on top of their positions.

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

Excellent service and communication through the process. Definitely would work with this company again.

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Quick amazing help with vehicle they do amazing work and very pleased thankyou

Customer Service

Returned Clean

My Experience

The team was amazing in every aspect. Communication was on point! Thank you again!

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My Experience

Likely to Recommend

I've brought 4 vehicles there for repair and always recommend this location to others.

Repair Quality

Customer Service

Great customer service. My service rep was very friendly and kept me informed throughout the entire process with regular updates.

Returned Clean

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My Experience

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Customer Service

Returned Clean

My Experience

I could not have asked for a better business to repair my Ford. The staff was exceptional as was the workmanship. It was a pleasure working with such an awesome business.

Likely to Recommend

Repair Quality

Wonderful work, very timely, and the most caring, and kind employees. We were kept up to date, and knew exactly what to when.

Customer Service

My Experience

It was exceptional service from start to finish. Communication was consistent and they finished the job early which helped me immensely.

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Returned Clean

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Repair Quality

YuePheng was very helpful throughout the process and always gave updates.He made sure everything was done the correct way and i knew what parts were being used to go on my car.

Customer Service

My Experience

Communication was amazing! I appreciated all of the updates and my being ready ahead of schedule.

My Experience

Caliber collision did an exceptional job of keeping me informed daily on the progress of my car repair. It made me feel at ease that I would have my car back a day before I leave for my vacation. The repairs job was perfect. I no longer see any previous damage and imperfections. I would highly recommend caliber collision as supposed to classic collision, formerly Gail auto which did not do the job right the first time or second. I did not know it is just north of me for almost 15 years because I usually drive south on Central Avenue.

Likely to Recommend

Repair Quality

Friendly and helpful staffs. They kept us updated every day. They delivered on time.

Customer Service

Returned Clean