Caliber - Ham Lake

4.9 (3,598reviews)
98%
13819 Johnson St. NE,  Ham Lake,  MN  55304

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,598)

Likely to Recommend

I would have no problem recommending Caliber Collision to my friends.

Repair Quality

Customer Service

Customer service is outstanding at Caliber Collision.

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Great people and great service! Definitely recommend! A 10/10 !

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My Experience

Excellent service done faster than I expected

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Very quick service

Customer Service

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My Experience

Likely to Recommend

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Great customer service and good care

Customer Service

Very great customer service

My Experience

Quick, friendly, efficient - amazing communication!!!

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My Experience

After the worst experience of my life with caliber auto glass, caliber collision stepped up to pick up the pieces. Max was very courteous and professional, everything that you would want from a business. Great experience and great communication. After my experience with the team at caliber collision, I would highly recommend them to anyone.

My Experience

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My Experience

Thank you to the team for fixing my car.

My Experience

Thank you for the top notch communication and getting my car fixed early!

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My Experience

Great communication, fast work, and excellent product

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My Experience

Caliber Collision did a great job with my repair. The turnaround was really quick, the communication was solid the whole way through, and the work itself came out great. Everyone I dealt with was friendly and professional. Please pass along my thanks to the team, they really did a great job.

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Likely to Recommend

This was a seamless experience and I was very impressed. I would not only recommend caliber, but would go back myself if the unfortunate need were to arise.

Repair Quality

My 2014 Subaru Outback was backed into by another vehicle with some damage to the door and front side. Caliber collision in Ham Lake made it look better than it did pre accident and did the work faster than expected. I was so pleased with not only the repairs, but also the detailing they did on the inside. What a great experience! I would definitely recommend them and would use them again if I ever needed to in the future.

Customer Service

The communication level about progress was at the perfect level for me and via text just as I preferred. Caliber collision made it seamless to request updates, respond to questions, and stay up to date on progress.

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Absolutely I would recommend over and over again!

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Yuepheng was excellent in keeping me updated every step of my repair.

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My Experience

The whole process was seamless. Yuepfeng gave me daily reports. The staff was friendly and efficient. My car looks like new again!

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My experience from the beginning to the end of the repair was perfect.

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Customer Service

Everyone was great! Heather was very helpful and she went above and beyond in customer service. Carlos was straight forward and honest with repair costs etc…

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Likely to Recommend

Repair Quality

Rachel, Heather, Max, and the whole team did a great job! Their timeliness and communication, as well as their attention to detail was phenomenal. They deserve a pay raise, they’ve earned it!

Customer Service

Rachel and Heather did great!

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