Caliber - Hampton - Cunningham Dr

4.8 (916reviews)
95%
2008 Cunningham Dr,  Hampton,  VA  23666

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (916)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. Communication was a standout strength, with many customers highlighting daily text and phone updates that kept them informed and at ease throughout the repair process. Timeliness was another major highlight, as numerous customers noted their vehicles were completed days or even weeks ahead of the estimated completion date. Customers also appreciated the professionalism, friendliness, and dedication of the staff. A few customers noted areas for improvement directly from their feedback, including clearer communication around cost increases, more thorough mechanical inspections post-repair, and better follow-through on fit and finish details.
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"The quality was excellent!"
"Excellent repair shop. Excellent customer service. Excellent communication throughout the process. Excellent ..." Read more
"Horrible people were nonchalant and unhelpcul"
"Your service was exceptional! Courteous, timely and wonderful craftsmanship. My Volvo looks brand ..." Read more
"... process, and finished my car earlier than expected. The quality of work was excellent, and everything was handled smoothly. Highly recommend!" Read more
"Appreciate the timeliness of the repair."
"My car was done so quickly. One week ahead of schedule! I was very informed and updated on the process everyday. ..." Read more
"My return date was changed 6 times"
"... was called and told it would be ready early, but it was ready 1 day later than original date given." Read more
"... team was professional, communicated well, and the repair was completed several days earlier than expected. Very happy with the quality of the work." Read more
"Went from 2,000 repair estimate to 4,000 with no explanation or communication regarding increase."
"Amazing communication!"
"... was told were going to happen, it happened. They communicated with me almost daily concerning the progress of my vehicle. The estimate was almost the same as ..." Read more
"Always love the perfection and communication!"
"... and the service was excellent from start to finish. They kept me updated daily on the progress of my vehicle repairs. The staff was excellent can't say enough ..." Read more

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My Experience

Job well done! Loved the young lady that was helping me. Such beautiful personally, along with the Receptionist. Thank you so much. Will let my friends know If they should need car Repair and where they should go. Thanks again to all that was Involved.

My Experience

My Experience

Great service and comp

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i will most definitely recommend Caliber to my friends and family.

Repair Quality

I was very pleased with the work Caliber did on my car. my bumper and headlight looks amazing. I will definitely be using them again.

Customer Service

Customer service was excellent from when i dropped my vehicle off to me picking it up.

Returned Clean

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Great job

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Returned Clean

My Experience

Service and personnel were helpful and spot on. Pleased with the repairs and the condition my car was in when returned to me. A positive experience all the way around.

My Experience

My Subaru looks and runs good as new!

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Returned Clean

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My vehicle looked liked it did prior to my accident.

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I was always treated with respect and they always got me an answer.

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My Experience

The Beat Thank you everyone !!!!! Ms Terri u 🀘

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Repair Quality

The Best Ever

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Returned Clean

My Experience

Great service and excellent staff

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Great service

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Excellent

Returned Clean

My Experience

Wonderful staff, both professional and very personable!! Kept me updated on a daily basis with status of my vehicle repair. Car looks wonderful and would definitely recommend to all my friends.

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