Caliber - Hampton - Cunningham Dr

4.8 (946reviews)

95%

(757) 265-3420

2008 Cunningham Dr, Hampton, VA 23666

95%

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2008 Cunningham Dr
Hampton, VA 23666

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About Caliber - Hampton - Cunningham Dr

See Photos

2008 Cunningham Dr
Hampton, VA 23666

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Volvo

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Website

Reviews (946)

Sort By:
Newest
Rating

789 Customers Rated

5 Stars

72.8% Complete

(689)
4 Stars

5.8% Complete

(55)
3 Stars

1.7% Complete

(16)
2 Stars

1.3% Complete

(12)
1 Star

0.4% Complete

(4)
< 1 Star

1.4% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as making vehicles look brand new. Communication stood out as a major highlight, with daily or near-daily text and phone updates keeping customers informed throughout the repair process. Timeliness was another strong point, as many vehicles were completed days or even weeks ahead of schedule. Customers appreciated the professionalism, friendliness, and dedication of the entire staff. A few customers noted areas for improvement, including clearer communication around cost increases, more thorough mechanical inspections post-repair, and better follow-through on fit and finish details - all based directly on their personal experiences.

Select to learn more

Service Quality
Timeliness
Communication

"The quality was excellent!"

"My car was not fixed, had to take it to the dealership & the staff seemed rude took their time addressing ..." Read more

"My car looks as good as new!"

"Excellent repair shop. Excellent customer service. Excellent communication throughout the process. Excellent ..." Read more

"Missed damage. Poor fit and finish. Was scoped to do mechanical evaluation and at the ..." Read more

"My car was done so quickly. One week ahead of schedule! I was very informed and updated on the process everyday. ..." Read more

"It was ready way before the deadline."

"My return date was changed 6 times"

"... was called and told it would be ready early, but it was ready 1 day later than original date given." Read more

"... amazing job on repairing my vehicle. They were able to return it to me ahead of schedule, which was a plus for me. They kept me informed of their progress. They also ..." Read more

"Went from 2,000 repair estimate to 4,000 with no explanation or communication regarding increase."

"Amazing communication!"

"I was informed in the most limited way. I wasn't given specifics. The text message updates weren't very satisfying, which still left me with questions."

"They kept me updated daily on the progress of my vehicle repairs. The staff was excellent can't say enough about Caliber ..." Read more

"I was contacted throughout the process. I received updates every day."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality was excellent!"

"My car was not fixed, had to take it to the dealership & the staff seemed rude took their time addressing ..." Read more

"My car looks as good as new!"

"Excellent repair shop. Excellent customer service. Excellent communication throughout the process. Excellent ..." Read more

"Missed damage. Poor fit and finish. Was scoped to do mechanical evaluation and at the ..." Read more

"My car was done so quickly. One week ahead of schedule! I was very informed and updated on the process everyday. ..." Read more

"It was ready way before the deadline."

"My return date was changed 6 times"

"... was called and told it would be ready early, but it was ready 1 day later than original date given." Read more

"... amazing job on repairing my vehicle. They were able to return it to me ahead of schedule, which was a plus for me. They kept me informed of their progress. They also ..." Read more

"Went from 2,000 repair estimate to 4,000 with no explanation or communication regarding increase."

"Amazing communication!"

"I was informed in the most limited way. I wasn't given specifics. The text message updates weren't very satisfying, which still left me with questions."

"They kept me updated daily on the progress of my vehicle repairs. The staff was excellent can't say enough about Caliber ..." Read more

"I was contacted throughout the process. I received updates every day."

Jennifer (Mazda owner) reviewed 9/17/26

I have one little Nick on the hatch. Would it be possible to get a paint marker?

Mark (Ford owner) reviewed 9/14/26

Lamar (RAM owner) reviewed 9/10/26

You guys didn’t the liner in my wheel well

Debbie (Nissan owner) reviewed 9/10/26

Cynthia (Chevrolet owner) reviewed 9/7/26

Very informative information about my vehicle.

Krystle (Audi owner) reviewed 9/4/26

Shareena (Ford owner) reviewed 9/3/26

Great customer service, this is my first time at caliber and am definitely recommending this location to any one who may need vehicle repairs. Thank you for keeping me informed throughout my repairs on my vehicle.

Same comments as before

Nakeisha (Mitsubishi owner) reviewed 9/3/26

Francisco (Toyota owner) reviewed 9/2/26

Earl (Acura owner) reviewed 8/31/26

Dyeneesha (Kia owner) reviewed 8/31/26

I would recommend Caliber, just maybe not this location.

The front receptionist gets besides herself when asked questions.

Ashley Weymouth (Chevrolet owner) reviewed 8/27/26

Service was faster than originally quoted and my car looked great after the repairs.

Tiffany (Chevrolet owner) reviewed 8/27/26

Nikita (Honda owner) reviewed 8/27/26

Excellent work, good condition

Calvin (Toyota owner) reviewed 8/26/26

Demian (Toyota owner) reviewed 8/26/26

Chnthia (Nissan owner) reviewed 8/25/26

I appreciate the young man that helped me even though I was late for pick due to problem at work that delayed my arrival. I apologize that I don't remember his name. It was a pleasant end to a stressful day at work. Thanks for a job well done.

Schuyler (Toyota owner) reviewed 8/20/26

They did a great job! The staff was nice as well!

Richard (Ford owner) reviewed 8/19/26

Great customer service!!

Danielle (Honda owner) reviewed 8/18/26

I appreciate you all addressing my concerns when my car was ready for pick up. They bought car back to life! Amazing work.

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view more shops in: Hampton | 23666

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Hampton - Cunningham Dr

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Hampton - Cunningham Dr

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (946)

789 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?