Caliber - Hampton - Cunningham Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. I did ask for a quote to repaint back door. Never got it.
Customer Service - 4.5/5.0 -
No additional quote
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good repair they’re great at communicating and give you updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber is an amazing company. I have used them several times. The customer service is top tier and quality of service is second to none.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber gets my highest recommendation. The communication, efficiency, and service from start to finish exceeded all expectations. I received updates every day on the status of my car and its estimated completion date (which was ultimately ahead of schedule!). They are also in walking distance to an enterprise which made the car rental seamless. Getting in an accident is a headache but the team truly made the repair process so smooth and easy. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great.
Likely to Recommend - 5.0/5.0 -
I felt like Caliber was determined to do a good job
Repair Quality - 5.0/5.0 -
Everything was done very well
Customer Service - 5.0/5.0 -
Very nice people and seem dedicated to customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Caliber collision did a good job fixing my vehicle but there were scratches on my left rear rim. Katherine was the worker helping me and she was wonderful. She was very knowledgeable. She was also helpful when I pointed out the scratches and gave me very satisfactory options. She was very polite and was absolutely great handling my situation.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
My vehicle was repaired and put back together beautifully. I would highly recommend Caliber Collision
Customer Service - 5.0/5.0 -
Katherine was just wonderful. I did notice a small scratch on my rim and she was very instrumental in getting it fixed. She was very helpful and offered several options for me to choose from.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
The bumper's overall appearance is satisfactory. Nevertheless, the bumper lacks proper tension, the mounting brackets are visible, and the bumper can be depressed inward. This is unacceptable. The brackets must not be exposed. The fit appears inadequate. My father expresses dissatisfaction with this condition. I have returned to address this matter and ensure it is corrected appropriately.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I WILL NEVER USE THEM AGAIN!
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repairs were completed, but took longer than quoted. I dont know if the bumper is as thick as the old one I had replaced. I have a caliper and im going measure. But when I went to pick up the vehicle to new bumper was crooked like the old one after the accident. I had them realign it after they said "that's the way it mounted". So they finally went back and adjusted it properly. Great that they got a new bumper. But lack of attention to detail.
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0 -
Your Hampton location is a literal joke.
Repair Quality - 0.5/5.0 -
The audacity of this company to allow the people running this shop to have their jobs another day should be studied. From start to finish, the quality of care and customer service from every person I encountered was not only shockingly unprofessional, but the lack of attempting to problem solve - leaving ME the CUSTOMER finding the part for my vehicle that was on back order by simply calling the nearest dealership and getting the answer and getting the ball rolling again is actually comical. Hampton Caliber Collision will never touch my vehicle, or anyone that I know if I have a voice to warn them.
Customer Service - 0.5/5.0 -
Terrible. “Cat”- a literal joke. Calls me to tell me the back ordered part that I found for them was “gouged, beyond repair, and scratched” was in fact not….. even in the slightest. And then laughed while telling me this. Poor Taylor. The girl has literally no idea what’s going on at any point in time. But given she’s just the front desk girl, I’ll give her a pass. Considering the entire shop knew how wrong they did with the entire situation of my vehicle, you’d think the manager would fill her in just a little with how often I had to call the shop. So I didn’t just get an “idk anything call back later when a manager is here”. News flash - the manager is literally NEVER there.