Caliber - Hampton - Cunningham Dr

4.8 (938reviews)
95%
2008 Cunningham Dr,  Hampton,  VA  23666

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (938)

Likely to Recommend

Repair Quality

Definitely a 10

Customer Service

A 10 for sure

My Experience

Mrs. Terri was amazing, the shop kept me updated with what was going on with my car after an unfortunate accident. my advisor was awesome. she gave me a run down on the damages, estimates and made sure i was happy with their work before driving my car off the lot. the service i received as a whole was 10/10, i received daily text updates on the maintenance of my vehicle and estimated time was almost a month before completion and these amazing, talented workers finished WAYY sooner than the expected time frame. will definitely recommend this shop !! thank you again everyone <3

My Experience

Everyone was nice and extremely professional.The quality of work was fantastic and the turnaround time was faster than expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job updating me regularly on the progress of my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

we got in a car accident and none if the mechanical aspects of the car was fixed just cosmetics and from what the person i picked it up told me the only thung that was inspected was the cosmetics of the car after a front end accident you would expect for an alignment to be done or at least inspected when i went to pick up my car it had to be jumped to turn on and released to me how would that qualify as a safe vehicle for use i didnt need to jump my car before the accident but now i have to jump my car. before leaving the parking lot you can hear a low roaring sound in the front when braking and thats at slow speeds. upon arriving home i turned the car off and went to turn it back on and it wont even budge i tried to get a jump from a truck and nothing would provide it to start. its currently in worse condition than the condition i dropped it off in the vehicle is in no way shape or form a safe vehicle to drive. i would like to know what exactky was done when the vehicle was in tear down mode that these major inconveniences were missed and if they werent missed why were they not addressed to us before pick up.

My Experience

Had a good amount of damage down the driver side of my car, had to replace the whole front door and they made it look like new. Also detailed the seats and carpets which was just an added bonus!

My Experience

My twin daughters are very pleased with the repair of their Rogue! Thanks so much for great service and keeping me updated with their vehicle!

Likely to Recommend

Thanks again continue to keep giving great customer service and great repairs

Repair Quality

My daughters are very satisfied with the repair of the Rogue! Thanks for communicating and keeping me in the loop! Great customer service

Customer Service

Thanks for the great customer service thru out the entire process!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and very responsive and communicated well!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Seems to be good, do not know how it will hold up in the long run run.

Customer Service

Answered questions in a timely manner, realize they have to wait on parts.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I would like to thank everyone from the front to the back for great customer services and treated me with respect. I was told my car would be ready with I month and half. They kept me inform with every little step but however although I wasn’t worried how long it took to fix they actually got my car ready way before the date which I was happy with. The tech did a great job with all repair and calibration my car needed she look brand new and I want to thank you for the service

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service