Caliber - Hampton - Cunningham Dr

4.8 (917reviews)
95%
2008 Cunningham Dr,  Hampton,  VA  23666

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (917)

My Experience

Wonderful customer service and frequent updates kept us completely at ease throughout the process!

Likely to Recommend

Repair Quality

Great communication and great customer service made for a pleasant experience

Customer Service

Melissa was fantastic

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They do good work.

Repair Quality

Customer Service

The staff I dealt with were very kind and professional

Returned Clean

My Experience

Amazing job and communication. Car was ready in perfect timing. Amazing customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I truly appreciated the updates through my email informing me of the status of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So far will see in six months if it holds.

My Experience

I'll be back

My Experience

Caliber kept us up to date on the status of the repairs throughout the whole process and everything was completed ahead of schedule. The staff is super friendly and very easy to work with. We couldn't be happier!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service from everyone that I have encountered while getting my services complete. Melissa did a great job as well as the lady at the front desk.

Likely to Recommend

There was some confusion on the final billing step which caused concern but resolved in 15 mins.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication through entire repair. Work appears acceptable at first glance and will be further inspected when vehicle it cleaned next.

Likely to Recommend

Absolutely! I felt the process Caliber followed had a much better process that focused on the customer that seemed effortless. That is incredible given most the staff is the same and are very good people. The process that Caliber brought in seemed to make a good place even better.

Repair Quality

The repair was great!

Customer Service

Melissa Carr and Terri were fantastic! They were able to get me into the shop sooner and were very thorough in the process of taking care of my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They provided plenty of updates the whole way, which was greatly appreciated.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great and communication was wonderful. The job took longer than expected which was frustrating. Otherwise everything was a perfect experience.

Customer Service

Returned Clean