Caliber - Hampton - Cunningham Dr

4.8 (922reviews)
95%
2008 Cunningham Dr,  Hampton,  VA  23666

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (922)

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My Experience

The team there was amazing at keeping me updated on what was going on with the car and where they were in the process. All of the staff there was amazing. The technician that did the work did an amazing job. I am so pleased.

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My Experience

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My Experience

They were friendly and kept me in the loop on what stage they were at when fixing my jeep. Any questions I had they were happy to answer.

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Repair Quality

They helped me out a great deal. They were friendly and quick to respond when I had questions. When working on my vehicle they kept me in the loop letting me know what stage my car was in.

Customer Service

They were friendly people

Returned Clean

My Experience

Amazing customer service.

Likely to Recommend

TBD.

Repair Quality

Missed damage. Poor fit and finish. Was scoped to do mechanical evaluation and at the end said they couldn’t do it. Waiting on information from Caliber.

Customer Service

Service advisor great. Technicians and shop manager are poorly trained. Shop manager shared a lot of personal information and complained about how busy. Explains the lack of comm from missed damage.

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Customer Service

very satisfied, very kind.

Returned Clean

My Experience

I am so glad I took my car to Caliber Collision. All were excellent at their jobs. From the front desk, the person assigned to the claim and fixing of my car. Everyone did a great job. Such a great team!!!

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Repair Quality

Customer service was great with everyone I came into contact with. My car front bumper was replaced in 3 days. Fantastic job!

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My Experience

Yes instead of giving portcail up date . If there parts that need to be ordered should also be mention with in the procedure and phase of the repair builds . Because it took long then it should and the try to cover it up by extended the repair finish date

My Experience

Great experience from start to finish. Terry and Catherine were professional, helpful, and kept me updated throughout the process. My car looks brand new—highly recommend this collision center.

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My Experience

Customer service was excellent

My Experience

Everything was perfect from the check in process to being informed on the progress of my vehicle to the pick up process. Best body shop in Hampton roads!

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All the techs at my dealership love the work and want to see yall for their body work on their personal vehicles

Repair Quality

Customer Service

Fantastic work!

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Staff is great! Have taken awesome care of our family twice so far in less than a year. Daily updates via text of phone and excellent communication. Most recommended!!

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Excellent!

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Repair Quality

Good as new, worked seamlessly with my insurance, and the job was done quickly !

Customer Service

The workers were friendly and professional