Caliber - Hampton - Cunningham Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Catherine at Caliber Collision in Hampton is nothing short of extraordinary. From the very first conversation, her communication was clear, consistent, and genuinely reassuring. She didn’t just manage my repair—she advocated for me every step of the way. I was beyond frustrated dealing with Volkswagen, especially when they attempted to keep my vehicle. Catherine fully understood my frustration and refused to let my concerns be ignored. She went above and beyond—relentlessly pushing, coordinating, and standing firm until my car was returned back into her care where it belonged. Her professionalism, patience, and problem-solving skills are profound. She handled every issue with confidence and grace, keeping me informed and making sure nothing fell through the cracks. What could have been an overwhelming and stressful experience turned into one where I felt supported, heard, and respected. If you’re looking for someone who truly cares, communicates exceptionally well, and will fight to resolve issues on your behalf, Catherine is that person. Caliber Collision is incredibly fortunate to have her—she is a true asset and deserves all the recognition.
Returned Clean
My Experience - 5.0/5.0 -
Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the repairs
Customer Service - 5.0/5.0 -
Excellent customer service. Constant updates were very helpful.
Likely to Recommend - 5.0/5.0 -
Thank you.
Repair Quality - 5.0/5.0 -
Good communication. Easy process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were very professional, kind and patient. I enjoyed being informed throughout the process of my repairs. The updates kept me at peace and excited to get my vehicle back. I would highly recommend caliber collision.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car looks brand new! Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I do thank you again everyone fofor the repairs and generosity.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my best repair experience ever. Catherine made sure she keep me up to date on the repair process at all times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ms. Catherine, Ms. Terry and whole Caliber team are amazing! Great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was awesome. Friendly staff and my car looked perfect!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great!!
My Experience - 5.0/5.0 -
The staff were very nice. They kept me informed throughout the process. This is the second vehicle I had repaired here. Great service both times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fast, they took attention to detail
Likely to Recommend - 5.0/5.0 -
I already told everyone I know they are reliable and fast. Truly appreciate the team.
Repair Quality - 5.0/5.0 -
My car was done so quickly. One week ahead of schedule! I was very informed and updated on the process everyday. Hopefully I don’t have to come back, but in the instance I do? They are my only option.
Customer Service - 5.0/5.0 -
Amazing communication!