Caliber - Hampton

4.8 (3,978reviews)
95%
1003 N. King St,  Hampton,  VA  23669

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,978)

My Experience

I was completely satisfied from start to finish. Ashley really explained the entire process and she also kept me updated on everything. Whenever I had any questions, she was very quick to respond which showed her professionalism and dedication to customer satisfaction! The repairs were ahead of schedule and it was completed to perfection! I was very impressed with the entire process, the timeliness and professionalism of Caliber Collision in Hampton and Ashley! I can’t express my gratitude enough for getting our Nissan back on the road!

Likely to Recommend

I know I keep posting the same comments and it’s just because I thought that overall they did an amazing job. I was completely satisfied from start to finish. Ashley really explained the entire process and she also kept me updated on everything. Whenever I had any questions, she was very quick to respond which showed her professionalism and dedication to customer satisfaction! The repairs were ahead of schedule and it was completed to perfection! I was very impressed with the entire process, the timeliness and professionalism of Caliber Collision in Hampton and Ashley! I can't express my gratitude enough for getting our Nissan back on the road!

Repair Quality

I was completely satisfied from start to finish. Ashley really explained the entire process and she also kept me updated on everything. Whenever I had any questions, she was very quick to respond which showed her professionalism and dedication to customer satisfaction! The repairs were ahead of schedule and it was completed to perfection! I was very impressed with the entire process, the timeliness and professionalism of Caliber Collision in Hampton and Ashley! I can't express my gratitude enough for getting our Nissan back on the road!

Customer Service

I was completely satisfied from start to finish. Ashley really explained the entire process and she also kept me updated on everything. Whenever I had any questions, she was very quick to respond which showed her professionalism and dedication to customer satisfaction! The repairs were ahead of schedule and it was completed to perfection! I was very impressed with the entire process, the timeliness and professionalism of Caliber Collision in Hampton and Ashley! I can't express my gratitude enough for getting our Nissan back on the road!

Returned Clean

My Experience

Ive choosen Caliber Collision for several repair job in the past and has only received the highest quality of service as they delivered once again. Only experienced kind, professional staff who exhibits concerns for pleasing the customer. I'm completely satisfied with the services ☺️

Likely to Recommend

Repair Quality

Great customer service. Quality work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They are efficient and professional! They do a great job of keeping you informed on the status of your repair and they do quick work! Would highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Recommended to a friend on Monday 10/6/2025.

Repair Quality

Customer Service

No comment

Returned Clean

Likely to Recommend

Repair Quality

Quick turnaround time in repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My door sounds like it doesn’t have a good seal after leaving the repair shop

Customer Service

Returned Clean

My Experience

everyone was super kind and cooperative! would definitely come back to this location in the future if needed!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They went above and beyond to help me through a really difficult situation and repair needs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Returned Clean

My Experience

I appreciate Daniel for being so kind, caring for my vehicle, his personality was great, and he kept me informed through the whole process. When I came to pick up my vehicle he greeted me with professionalism, and mad me feel secure by reassuring that my car will be fixed and taken care of. I appreciate everything he done, and im very satisfied. Thank Daniel!!!

My Experience

Huge shoutout to Ashley L. for all her help! She was awesome, as were the two at the front desk ! Thank you guys so much.

Likely to Recommend

Repair Quality

Quick turn around and notified every step of the way

Customer Service

Returned Clean

My Experience

Good job everyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service