Caliber - Hampton
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process was absolutely amazing. Ashley and team epitomizes the real meaning of customer service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% customer focused professionals - the key to Caliber's success!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Although the completed job looked very nice and I am completely satisfied with their work, the lack of communication throughout the process of having my vehicle for a MONTH is completely unacceptable. I was told a week.
Repair Quality - 5.0/5.0 -
The quality of the repair is very satisfactory. The car looks great
Customer Service - 1.0/5.0 -
Due to the lack of communication on their end.
My Experience - 5.0/5.0 -
They did a great job and only had the car for a week
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It was fine
Customer Service - 4.0/5.0 -
Fine
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took a tad bit longer than expected due to ordering used parts that were in worse shape. Ended up ordering new part which should have been done in the first place. Had to pay out of pocket for rental car for 1 day.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Daniel Ortega made a stressful event much less stressful. My wife drove our car onto the Caliber parking lot to drop it off to get a door mirror repaired when a guy wire from a power pole jumped up and scratched our car bumper. Daniel told us to bring the car there the next day with some touch up paint and he would apply it. We returned the next day and Daniel sat down in the parking lot on the hot asphalt and painted the bumper scratches for us. That is exceptional customer service. Now Daniel Ortega has 2 more fans- me and my wife. A thank you for the tech that repaired our door mirror- great job also.
Likely to Recommend - 5.0/5.0 -
Very impressed with every aspect of the process and team members.
Repair Quality - 5.0/5.0 -
Vehicle looks brand new!
Customer Service - 5.0/5.0 -
Ashley kept me informed every step of the way!