Caliber - Hampton

4.8 (3,960reviews)
95%
1003 N. King St,  Hampton,  VA  23669

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,960)

Likely to Recommend

Repair Quality

Thank you for your handling of another unfortunate insistent. Great job! I would prefer not to keep meeting like this. Thanks again.

Customer Service

Returned Clean

My Experience

I appreciate keeping me informed and updated on my vehicle The entire Caliber team were very friendly and customer-oriented which made my experience very pleasant.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

great communication, attention to detail

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car couldn't have been inspected properly. Driver side bumper has lumps on seam, Passenger of bumper has scratches on the bottom.

Likely to Recommend

Repair Quality

Driver side bumper has bubbles/rough area, passenger side bumper has scratches/scuff marks. Oil is leaking under carriage, did not have this issue before dropping my car off

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Fantastic service, team was wonderful and kept me updated on the progress of my repair.

Customer Service

Returned Clean

Likely to Recommend

I would recommend you to a friend

Repair Quality

Good work

Customer Service

Good work

Returned Clean

My Experience

People are very polite and very communicated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service. I could not tell where the car was damaged. Outstanding work. Very pleased.

Likely to Recommend

My go to choice

Repair Quality

Throughout the entire process, I received updates on the repair of my vehicle. Even upon returning to the shop to get something reassessed they took care of my issue and went out of their way to clean up one of the headlights while also giving the ac system a nice charge (specific thanks to Allen) all in all quality work and good service!

Customer Service

Everyone was friendly and answered any question I had

Returned Clean

My Experience

Loved it

Likely to Recommend

Repair Quality

Staff communication was on point keeping me informed

Customer Service

Good cust service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you. Y'all are nice and easy to deal with. I was surprised when I picked up my truck that it vacuumed and clean. I will have to get in an accident more often!

Likely to Recommend

Repair Quality

Ashley and her team did a great job. They are responsive and gave unprompted updates of the repair.

Customer Service

My Experience

My car works just like it was did before my accident and it looks brand new. The staff was very pleasant and kept me updated on their progress. I would recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ashley and Morgan as well as the Hampton Caliber team provided excellent customer service.

Customer Service

Returned Clean

My Experience

It took 10 days but it was totally worth it! It looks amazing. It looks like it did before I needed any repairs done!

Likely to Recommend

Repair Quality

Did so good repairing my bumper!

Customer Service

Returned Clean

My Experience

Ashley and Morgan were very nice and helpful and everyone was very helpful when I came in with no more than 30 minute notice thank you all