Caliber - Hampton

4.8 (3,962reviews)
95%
1003 N. King St,  Hampton,  VA  23669

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,962)

My Experience

My Experience

Thanks to the front desk agent Morgan for helping me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am totally satisfied with the outcome of the work that Caliber did on my car. I would have to rate the quality of work as 10.Thank you very much for a job well done.

Customer Service

The customer service team was very caring ,helpful , friendly and showed sincere interest in assisting me.

Returned Clean

Likely to Recommend

Repair Quality

Quick and great job

Customer Service

Friendly and polite

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone in the office was friendly and helpful when addressing all of my questions and concerns.

Returned Clean

My Experience

Everyone there was so helpful and polite and made this whole process smooth and quick thank you

My Experience

Lucky I caught my front license plate falling off, avoiding a trip to DMV. See you tomorrow.

Likely to Recommend

Very much so

Repair Quality

Great service. So glad you all did the work. Thank you Rudy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I truly appreciate the great customer service that I received at this location. Ashley was very professional very friendly and the turnaround time for work needed to put my vehicle upfront and on time I appreciate your business with automotive shops that care about the integrity of their business.

Customer Service

Returned Clean

My Experience

Outstanding work on car. Looks brand new. Thanks really appreciate your wprk.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every associate that helped me had amazing customer service they went above and beyond to make me welcome , my car looked amazing as well when I got it back. I just want to thank y’all so much for completing my service.

Likely to Recommend

I would 100% recommend Caliber Collision, I have already created a Facebook post on y’all service

Repair Quality

My entire experience from the time I walked in the building has been nothing but exceptional. Every person I encountered was amazing. Y’all have done a wonderful job with my repairs.

Customer Service

Great customer service

Returned Clean

My Experience

Entire staff was very professional. I have been using this company and I have always been very satisfied with the treatment of my car. I recommend them to my friends.

Likely to Recommend

Repair Quality

They always do excellent work on my car

Customer Service

Very friendly respectful and professional

Returned Clean

Likely to Recommend

The best

Repair Quality

Customer Service

Friendly and want to earn your good comments… just how they handle post payment service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have done so whenever I have the opportunity!

Repair Quality

This is the second time I have use Caliber and would not consider going elsewhere. Everyone is so customer-focused and the work is excellent!

Customer Service

Returned Clean

My Experience

Love the whole process and I really appreciate keeping me in the loop with the repairs and how quickly everything got done.

Likely to Recommend

Repair Quality

I have no complaints, car looks brand new

Customer Service

Keep me informed and answer any questions I had through the process

Returned Clean