Caliber - Hampton
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was returned fully detailed. I haven’t had much time to drive it, as I picked it up today. However, the entire staff were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears to be a wonderful job. The staff are all very friendly and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
left headlight does not work when lighted
Customer Service - 4.0/5.0 -
i love morgan. i wish i could give her a free bag of chipppssss. Hated the constant pushback rates though.
Returned Clean
My Experience - 5.0/5.0 -
1000%would recommend
Likely to Recommend - 5.0/5.0 -
10 star service
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
My Experience - 5.0/5.0 -
The paint job was great. They clean my vehicle really well. I’m truly pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing experience!!!!! 👏🏽🌟
Customer Service - 5.0/5.0 -
Amazing outstanding customer service!!!!! Miss Ashley amazing customer service Miss Morgan amazing!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were great!
Repair Quality - 5.0/5.0 -
The staff at Caliber Collision was friendly and professional, and they did an amazing job fixing my car.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Totally pleased with the service received from drop off to pick up. Service Advisor Ashley kept me properly informed throughout the process and Technician Travis made our bumper look flawless. Thank you Caliber Collision for a job well done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly staff
Returned Clean
My Experience - 5.0/5.0 -
It was quick, they did such a good job, and were extremely nice
My Experience - 5.0/5.0 -
They done a great job. Car look ed better than before I even sent it to them. No complaints about anything.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fantastic job fantastic team! Would love to speak with the owner and personally thank him.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The Staff was Awesome to me and and professional with smiles and laughter. Yes I would recommend to everyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took very long to have the work completed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I don’t want this to come off the wrong way, the customer service experience I had was phenomenal. Morgan and Dylan and the rest of the team helped me in a very timely manner under the circumstances. But however, upon showing up to pick up my car after signing completion that the car was fully repaired and roadworthy I drove my car 15 feet out of the parking lot, made a left-hand turn and immediately heard screeching noises from the break shield from the front passenger side of the car. I turned back into the parking lot to let them know what was going on, very quickly they assessed the problem and fixed it. We shook hands, and I began driving home after pulling out and beginning to gain speed. I noticed that the car under acceleration was pulling heavily to the right. I turned around safely and came back to caliber collision. I told them what was going on and they told me the problem was because the two brand new tires that they bought and put on the car were on the right side of the car and there’s still old tires I had before we’re on the left side of the car with it being a front wheel drive car it makes a difference when the two front wheels are different in tread. New vs worn down. They then put the two brand new tires on the front and the worn down tires on the back. They tested it to make sure it was OK. We shook hands and I began driving home again. After getting five minutes down the road doing the speed limit at 45 miles an hour I could hear from the rear passenger side of the vehicle an alarming noise that something may be loose, so I slowed down safely and began to return back to caliber collision. I called ahead of time to let them know what was going on and my reason for coming back when I showed up they took my car back to the shop and after about 15 minutes, they came back and told me that the control arm on the rear passenger side had not been properly tightened, and the bolts were not screwed in. They told me they screwed the bolts in and they touched all components that had been fixed and guaranteed everything was fixed now and we shook hands, and I was finally on my way back home about the same time as last time five minutes into my drive doing the speed limit I heard the same sound kind of again, so I turned around and called the shop and started heading back at this point in time the shop had closed and some of the people were going home, but I saw Dylan standing outside and I asked him that if maybe the back tires since they’re worn, would that make the car sound a little bit different since I have two front brand new tires and two worn down tires in the back if it would make a little bit of a noise driving down the road he said maybe that could be the problem, but I’m gonna bring it back in morning I let them look at it because it still does not sound right and may not be safe to drive.
My Experience - 5.0/5.0 -
No problems, appreciate the text updates. Vehicle done earlier than projected. Happy with service.