Caliber - Harrison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
If I need any repairs in the future I’ll come back to the Harrison OH Caliber Collison. Mark Bietenduvel was very helpful and thorough throughout the process. He even took pictures that helped with knowing what damage was under my front bumper. Kelly at the Front Desk was very helpful and professional. I would recommend this establishment to friends and family.
My Experience - 5.0/5.0 -
Mark and his team did great work on my kia stinger. Very customer friendly also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The job does not look like it was done correctly big gap around the headlight and bumper is does not sit well or line up with fenders smoothly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark made the process easy and smooth for me from start to finish. Whitney at the front desk was welcoming and very helpful. Car looks like new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From estimate to finished project, Caliber kept me informed of my car's progress. Car was completed on time. Thanks to Mark who did my estimate and final inspection. It was convenient to have Enterprise Car rental in the same building.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This business in incredible. For years a car repair meant one thing. Weeks without your car and zero idea when you might get that car back. At Caliber Collision they instantly look at your repair work in question. And they update your car info daily. Every day you get a text from your mechanic updating you of where your car is in the process of looking better than before your accident. And there was 40 cars ahead of me waiting for repair. I asked my mechanic how many they get repaired a day. About 5 a day and he was now on the spot to produce. And he was correct as within 8 days (not business day) my car was returned looking brand new. I couldn’t believe how organized this repair shop was. No other shop is this good. Do yourself a favor and if you UNFORTUNATELY have to make that call like I did you will thank yourself for calling Caliber Collision
My Experience - 5.0/5.0 -
Had a great experience. Staff was friendly. I was kept well informed on progress. Repairs were done in a timely manner even got done before estimated date. Would recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good experience. Great staff. Work was done in a timely manner even got it back sooner than expected. Was kept well informed and would highly recommend them. Was very satisfied with everything.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Devin did a great job keeping me informed, when there were issues (nothing he could control) he kept me informed on what was going on! Appreciated his effort to get my vehicle back to me.
My Experience - 0.0/5.0 -
Multiple service repair issues popping up that will not clear after picking up vehicle and dark liquid substance that looks to have been sprayed or exploded inside the car staining the fabric ceiling of vehicle and in multiple other places inside the car
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Received car back and it says asc system service required FCM temporarily not available and 4wD isn’t working at all also have oil like substance all over the interior of my car that looks to have stained the ceiling fabric on the car and was also told they couldn’t replace aftermarket part on car but I have no after market parts on my car it was brand new from Mitsubishi nothing has been changed in the car at all
Customer Service - 2.0/5.0 -
Still waiting to find out if they can fix the problems that are now present with the car after already paying one thousand dollar deductible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was worried about matching the paint but they did an excellent job. It was done on time and looks good
Customer Service - 5.0/5.0 -
Courteous and helpful
My Experience - 0.0/5.0 -
Very lengthy repair time, expected completion dates kept getting pushed back, received mixed information depending on who I talked to (reception, one in charge of my repair, vs manager), car was not cleaned prior to return (windows dirty , rest of car dirty -only new party shiny), underside of car was painted near front bumper
Likely to Recommend - 3.0/5.0 -
It’s too expensive without insurance.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and great people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was absolutely great and very helpful he went above and beyond to make sure I got my car back in perfect condition.