Caliber - Harrison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I was told. my car would be ready on October 20. It wasn't ready until October 28th. I went on vacation October 6 and expected and needed my car to be ready on October 20th as I was told. This is totally unacceptable for a business. I will also be making a complaint via my insurance company. Three weeks without a car when you have a job and kids is not a easy ordeal.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
You got the work done which is great, but it was incorrect replaced.
Repair Quality - 1.5/5.0 -
I'm coming back if that tells you anything.. I'm very upset.
Customer Service - 5.0/5.0 -
Everyone was very polite and kind.
My Experience - 5.0/5.0 -
They were super friendly ! and fixed my car super quick ! would definitely come back if something were to happen to my car again .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The body work looks great. I would give this a higher rating had there not been a reason to return it or had we been updated.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
As of right now, I’m giving a 5. The car looked great after reapairs, but they kept it for twice the time they told us. Two days after getting it back, it stalled and the turn signal (on then side that had the body work) wasn’t working. I called and spoke to John. He was very nice. We dropped off the car. John called us the next day to say they had fixed the turn signal and planned to have a mechanic look at it. We haven’t heard a thing since then. It’s been about a week and we are down to two cars and need three. It called yesterday and was told they would call me back. Haven’t heard anything. Hoping it’s fixed soon.
Likely to Recommend - 5.0/5.0 -
Absolutley will recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication, great service!
Likely to Recommend - 2.5/5.0 -
The customer service side has been good but disappointed with repairs.
Repair Quality - 2.0/5.0 -
Uses an after market bumper which did not secure so needs a new factory bumper. AC is not very cold and headlights are aimed too high. But, John has been good to deal with as far as getting it back in to be repaired. Just frustrating.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Taylor was very helpful in my checking in and out procedure and was very nice and very informative with my many questions and concerns. Dakota was accurate and professional and completed the job in record time. I was very pleased with the professionalism and care my Bronco was given. Thank you Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m so happy that my car looks brand new again but, when I entered my car there was mud all over the inside of my car. I had to clean my car asap after picking it up.
My Experience - 5.0/5.0 -
Good repair and great service done in a timely fashion. I couldn't be happier. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Footprints from the body shop dust were all over the floor. The mirror was not wiped down. The lot is so closed and I felt uncomfortable to leave my vehicle there.
My Experience - 5.0/5.0 -
Excellent team & communications. Dakota was friendly, and truly informative. Appreciate the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10, excellent service and friendly staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Overall satisfied in a timely manner