Caliber - Harrison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone did a great job getting my car done quick and back to me within the same week. Great crew that works up there!
Likely to Recommend - 5.0/5.0 -
They did great work and communication was outstanding!
Repair Quality - 4.5/5.0 -
First inspection found some issues. But completed the repairs and was ready the following day. Overall they completed repairs before the estimated completion date which was great. All staff I interacted with was fantastic. Taylor was great at explaining all the details to me! She put me at ease about the process and insurance specifics.
Customer Service - 5.0/5.0 -
All professionals were great. I don’t remember the man’s name who did the inspection with us at pick up but he was friendly and got the issues taken care of quickly. Taylor is just fantastic and knowledgeable. She was very kind to make sure I was at ease with everything. She really helped reduce my stress over the whole incident and needing repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything with my car is great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
100% satisfied
Likely to Recommend - 5.0/5.0 -
I have
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service in person and over the phone. Communication through the process was great. The service was completed very fast, I dropped the car off Tuesday and picked it up Friday!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent once the car was in their possession. The technician who handled the repair (Dakota) was very knowledgeable and the job was done very professionally. Also, the fact that they share a building with Enterprise made the rental pickup and drop a breeze.
My Experience - 5.0/5.0 -
You guys were really awesome from day 1!! I will be recommending you guys to all my family and friends!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team doing the work did an excellent job!! I woll definitely recommend to others
Customer Service - 5.0/5.0 -
Customer service was top notch!
My Experience - 5.0/5.0 -
Great team. Dakota was very helpfl in assessing my damages and keeping me informed,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific work and service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dakota was extremely helpful throughout the process, providing above and beyond customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job, nice paint work all parts fit well can't tell it was even injured.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am very disappointed with my experience at Caliber Collision. My car was in their shop for over a month, and when I picked it up, I ran into multiple problems. At first, the seat belts would not release, which delayed me from leaving the lot after I had already paid my deductible. While they eventually addressed that issue, I was told my car was “ready,” only to find that the A/C worked for a short time and then started blowing hot air. On top of that, the day I picked it up, my car was returned to me dirty. I had to request for it to be cleaned again. I had to leave the parking lot with water spot and in a blazing hot car. I couldn’t return right away because I had to leave to pick up my child from school, but the fact that these issues weren’t caught during inspection shows a lack of quality control after work was completed. After receiving nearly $15,000 in repairs, I feel like I was pushed aside once payment was collected. Minor issues were ignored, major safety concerns were overlooked, and the overall service was extremely disappointing. It’s very upsetting to be treated this way by both the insurance company and their so-called “Good Hands” repair shop. My trust in Caliber Collision has been completely impaired, and I cannot recommend them to anyone.
Customer Service - 0.5/5.0 -
I am very disappointed with my experience at Caliber Collision. My car was in their shop for over a month, and when I picked it up, I ran into multiple problems. At first, the seat belts would not release, which delayed me from leaving the lot after I had already paid my deductible. While they eventually addressed that issue, I was told my car was “ready,” only to find that the A/C worked for a short time and then started blowing hot air. On top of that, the day I picked it up, my car was returned to me dirty. I had to request for it to be cleaned again. I had to leave the parking lot with water spot and in a blazing hot car. I couldn’t return right away because I had to leave to pick up my child from school, but the fact that these issues weren’t caught during inspection shows a lack of quality control after work was completed. After receiving nearly $15,000 in repairs, I feel like I was pushed aside once payment was collected. Minor issues were ignored, major safety concerns were overlooked, and the overall service was extremely disappointing. It’s very upsetting to be treated this way by both the insurance company and their so-called “Good Hands” repair shop. My trust in Caliber Collision has been completely impaired, and I cannot recommend them to anyone.