Caliber - Harrison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like how I was kept updated frequently. Devon did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience with the whole staff and crew. The repairs were excellent. Would recommend to family and friends.
Likely to Recommend - 5.0/5.0 -
Would recommend to family and friends.
Repair Quality - 5.0/5.0 -
Great job. Was very pleased with the quality of work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On our way to recovery from the fire of our house it was good to get our car repaired in a timely fashion. CC did a great job on the car and removed all evidence of the fire. We are truly grateful for your work. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This was my first experience with Caliber Collision. They kept me up to date on the progress of my repair and I was happy with the timeframe. All associates were friendly and professional. My thanks to all that were involved in repairing my Kia.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff
Customer Service - 5.0/5.0 -
Very friendly staff
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I specifically named 3 things that was wrong with my car since the collision. Two of the three were not repaired and not fixed. We had to insist that they pursue fixing the items not addressed. All items were ultimately repaired.
Customer Service - 4.0/5.0 -
The main girl behind the desk was wonderful! So kind and polite! Mark was no where to be found when I was there for pick up. The young kid that was trying to find him said he thought he maybe took my car for a final test drive. However, I had a scheduled pick up time and spent time waiting. Mark did not go over the car with me when I came for pick up. Which I believe is supposed to be the procedure.
Returned Clean
My Experience - 5.0/5.0 -
Looks perfect! They even gave me a ride so that I didn't have to get an Uber.
My Experience - 5.0/5.0 -
Appreciated the updates on the progress, and the repairs were done sooner than expected. Also very thankful that they cared enough to deliver our car to us due to our circumstances.
My Experience - 5.0/5.0 -
There was a lot more to it than I thought when I had an unidentified warning light when I got my car back they fixed it for me right away
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice staff my ford Eco Sport looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All good! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
There was a weird film inside my vehicle all over the dash controls everything. Nothing inside the vehicle was affected by the collision. Not sure why this weird film was all over the inside of my truck that smelled funny. Also there was a unusually large amount of bird droppings all over the windshield panel of my truck. That panel is black and it was 75% white. I live just down the street from this shop so I am aware that we have a lot of birds in our area but that's a little excessive.
Repair Quality - 2.5/5.0 -
My truck isn't finished yet and I haven't heard from them. I would imagine most places wait until your car is completed before they ask you to complete a survey.
Customer Service - 2.5/5.0 -
Again my car isn't completed yet and I dropped it off the week before Thanksgiving. I have my vehicle back but they have ordered another part. Don't ask people to fill out a survey until their car is completed