Caliber - Harrison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
What a great team! They got things done quickly, communicated progress along the way & were friendly and upbeat to talk to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is an obvious flaw in rear bumper. Scheduled to be fixed. Foot print on backseat, a nick in the backseat on the passenger side, looks like parts must have been stored in car during repair. I can understand that but care should be taken!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff was friendly, honest, and updating you with text messages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Going to recommend these guys to anybody that wants a good job done fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good work . It was as if it was off the show room . Also done a week early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was not getting updates as was told I would
My Experience - 5.0/5.0 -
Great customer service. It started from the front desk lady very nice very helpful. She explained everything 100% so I understood it great job. Also the work that was done is really good. Looks brand new. The service was fast and the notifications in the pick up was really easy. I would definitely recommend them to a family member or a friend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
If I could give 0 stars I would. Avoid Caliber Collision in Harrison at all costs! They had my new Ford Ranger over a month and a half for simple bumper and minor rear panel body repair. Somehow they managed to damage my new truck even more on multiple occasions due to the techs being a bunch of hacks. My tailgate was scratched on two separate occasions due to the techs not installing the torsion bar correctly. With the torsion bar being installed incorrectly multiple times, it has caused irreversible damage to the metal under the truck bed as well. Pictures are added with the timestamps of the damage. They try to blame Ford for the problem until I showed that the clip for the torsion bar was modified by a tech. Lack of accountability and/or awareness at this body shop. They claim they will send out a gift card for all the troubles, time and gas wasted, and time I missed at work. That was 2 weeks ago. I’m not expecting anything nor would I expect much from them. Again, look at the pictures to see the truth about these guys. I’d be happy to share a more in depth story. Not sure how they are “Ford Certified” or what that even means if they can’t even correctly install something simple that took me 5 minutes to install. Avoid Calliber Collision!!!
My Experience - 5.0/5.0 -
A plus perfect service thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Devin and your whole team was great including the manager when I called and Devin was with another costumer. Top notch service. My truck is looking great after the hit from the buck that ran in front of me.
My Experience - 5.0/5.0 -
Very friendly, efficient, kept me informed along the way, and my car looked great!! Would highly recommend Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service would highly recommend. My car was finished 3 days than what they originally told me. Thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every aspect of the repair process was top notch. Communication could not have been better and the finished repair looked as good if not better than when the truck was brand new. Awesome job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks better than it has in a long time and the time ,it took was great. Thank you
Customer Service - 5.0/5.0 -
Professional and kind
My Experience - 5.0/5.0 -
Devin & Taylor were amazing! They also answer all my stupid questions :)