Caliber - Hayward
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose had great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision handled my claim with kindness and was very quick to get my car back to me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose and team were amazing. Very thorough in the inspection and kept me updated regularly. I’m so used to hearing delays when repairing a vehicle but this team got the work done a few days early. They were amazing to work with.
My Experience - 5.0/5.0 -
Thank you caliber collision and Aj who we talked to. Thanks for haveing an open eye and finding the other tire damages. Both my Wife and child said they felt comfortable and taking care of. Appreciated also the car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose was very great. Communication was great throughout the whole process!
Customer Service - 5.0/5.0 -
Jose was very great. Communication was great throughout the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Work was completed as stated in the estimate and in done in good quality. I've found no issues and everything that was touched looks good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was recently involved in an accident and had my vehicle repaired at Caliber. When I picked up my car on Friday, I was still in a rental and did not physically drive my car until Monday, January 19th. On the first day driving it, I immediately noticed issues that did not exist prior to the repair. The Lane Departure Assist system was making warning sounds even though the feature was turned off. Throughout the day, the engine also struggled to start, which had never happened before. Later that evening, as I was leaving CrossFit, the car shut off while I was pulling out of a parking space and then would not restart. AAA was called, and the technician discovered that the battery was not properly connected. He stated this was extremely dangerous and advised me to report it immediately. After returning home, I also noticed an issue with the same door that was repaired by the shop. While the door does latch, it opens loosely and does not close smoothly. The movement feels rough and unstable, which was not the case before the repair. According to the repair paperwork, extensive work was performed on the door, including structural repairs, removal and reinstallation of multiple components, and refinishing. While the interior door panel looking the same is normal, the door should function smoothly and feel solid after this level of repair, which it does not. I paid over $300 out of pocket for a rental and am currently still healing from the accident itself. Given the unsecured battery, electrical malfunctions, vehicle shutoff, and door functioning issues, I do not feel the car was returned in a safe condition. Both Caliber and State Farm have been notified.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff & technicians are professional & helpful. Sheri at the desk is amazing & Jose was terrific. I will recommend your body shop to everyone Thank you!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took much longer than expected for the amount of repairs needed.
Customer Service - 2.5/5.0 -
It wasnt great and was horrible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They the best