Caliber - Hayward

4.8 (1,641reviews)
96%
2410 Pratt Ave,  Hayward,  CA  94544

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,641)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Nice work. Thanks

Returned Clean

My Experience

I’m pleased with the work you did for my car. and all staff’s are very informative and professional. She was really very good communicating the status and update while my car is being repaired. excellent job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very happy with the work they did for me on my car and they have a really good service for Everybody

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Small to big chunks of glass from the break in were still in the car.

Customer Service

My representative, Elaine. She was the best. My only concern was with the shop. I found a ton of the glass from the accident still in my car. From small pieces to big chunks.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kristy was a pleasure to work with! To the technicians who transformed our Subaru we thank you very much! It's amazing to look at. We can't even tell it was damaged! Way to go!!

Likely to Recommend

For sure! We are not going anywhere else for service!!

Repair Quality

Customer Service

Returned Clean

My Experience

Handled very professionally, I was kept informed along the way and the vehicle was completed before it was scheduled to be. Car looks great. Thank you guys!

Likely to Recommend

I'd send anyone here for body work. Top notch job, car looks awesome. Handled very promptly and professionally. Staff was very friendly and informative all through the process.

Repair Quality

Car looks awesome and was done way before the estimated completion date. Top notch work and communication. I was informed along the way about the progress of the vehicle and everything went extremely smoothly. So happy to have my baby back and looking great again. Thank You!

Customer Service

Again, awesome. I received friendly and informative phone calls all along the way about how the job was progressing and what was going on. I was always attended to promptly with a smile.

Returned Clean

My Experience

Appreciate the good communication.

My Experience

Looks new

My Experience

Elaine was fantastic and the scheduling and intake process was almost perfect. The repair and paint work was done in a timely manner. However, the lack of attention to detail at delivery was disappointing. Even though the car was “washed “, the interior had a light dusting all over it from the work, as did the interior door panels. Also, excess residual compound from the work was still on the exterior, which required me to bring the car back.

Likely to Recommend

Repair Quality

Customer Service