Caliber - Hayward
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional Personnel
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great services
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All staff were so kindly. Aj was extremely Super nice . Explain everything well.
My Experience - 5.0/5.0 -
AJ was very communicative and helpful. He updated me regularly and worked to get the job done quickly. I’m very happy with my experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Everyone was really friendly. I appreciate the help
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome Job! Thank You.
Customer Service - 5.0/5.0 -
Once State Farm got their act together. Aldo there was some confusion with the $100.00 deductible and when it was to be paid.
Returned Clean
My Experience - 5.0/5.0 -
Truly amazing service! I genuinely could not have chosen a better team to handle all of my car’s repairs. I was assigned with AJ and he was very professional, friendly, detail-oriented, made sure to keep me updated throughout, explained everything thoroughly, and was patient with any and all of my questions. His professionalism and attention to detail made me feel reassured and confident in trusting my car with their shop throughout. And, my car genuinely looks brand new because of this team. I am truly grateful for AJ and every single person on this team. The coordinator at the front, Sherry (I apologize if I spelled that wrong), was also super welcoming, friendly, detail-oriented, professional, and brightened my day each time I went to the office. I will forever be recommending this specific Caliber Collision to all I know moving forward. Thank you very much to AJ and all the technicians that worked on my car. The team’s hard work, kindness, and professionalism does not go unnoticed. The whole team was everything I needed and more!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They made the inconvenience of the repair much more convenient..
Repair Quality - 4.5/5.0 -
The team exceeded expectations for the repair and made the transactions incredibly smooth.
Customer Service - 4.5/5.0 -
Despite a minor hiccup, the staff and management were incredibly accommodating and took full responsibility for any concerns we encountered during the repair process.
My Experience - 5.0/5.0 -
Car looks great and was done in a timely manner. The staff was very friendly and helpful. Just a head's up, and this is in no way a complaint, there was a strip of white tape left on the car in the right rear quadrant. It's totally fine, I pulled it off and everything looks clean, just wanted to tell ya so you can look out for it in the future. Thanks for taking care of me John
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Thanks
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was a pleasure to do business with, and my car looks beautiful! Thank you for a great experience.
Likely to Recommend - 5.0/5.0 -
I already did!
Repair Quality - 5.0/5.0 -
My car looks great, they were very timely in the repairs, and everyone I worked with was wonderful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was updated on regular basis and also quick service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose was really nice and professional, and did a really good job on the repair. He kept me updated throughout the whole process and accommodating of my work schedule. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service and timely updates provided during the repair work. Painting results were exceptional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with customer service. The technician, that worked with me was very detailed explaining what repairs would be done on my vehicle. Caliber Collision did excellent work to my Highlander Toyota. I would recommend anyone to Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very timely, communicative, and helpful
Likely to Recommend - 4.5/5.0 -
satisfied
Repair Quality - 4.5/5.0 -
no comments .