Caliber - Hayward

4.8 (1,652reviews)
96%
2410 Pratt Ave,  Hayward,  CA  94544

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,652)

Likely to Recommend

satisfied

Repair Quality

no comments .

Customer Service

My Experience

You guys always surprise me by how fast you work and how well you keep me informed. Thank you for always giving a great experince.

Likely to Recommend

Repair Quality

You guys did an amazing job and you worked so quickly. Also gotta give you bonus points for keeping me updated on everything as well as any mistakes you made along the way. Thank you so much for the help on the repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were friendly and amazing! Especially Jose that has been very patient and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication between staff and myself was great. I was always kept in the loop as the repairs progressed. I had pretty extensive work done to my car but was always made aware of where the process was.

My Experience

Extremely satisfied with your service with the help of Jose Cabrera. He is very kind and helpful, gave me the assurance that my vehicle will be taken cared of. Overall, I can highly recommend Caliber Collision to my family and friends. Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car is showing a "Grill Shutter Malfunction" message. I'll have a photo for your reference. Please let me know if there is anything that could be done

My Experience

They are all very nice and you feel at home when you get in the office. What I really like with them are: The mechanic pays attention when you show him the damage to your car. They communicate directly with your insurance. They’re detailed oriented. My friend called me and said that she recommended to her brother in law to take his car to Caliber to be serviced. (His car was hit by another car.) I told my friend that I guarantee he’ll be satisfied with their service. “I highly recommend the “Caliber Collision. I’m giving them “5 Stars.”

Likely to Recommend

Awesome service and great customer service!

Repair Quality

I’m very satisfied with the quality of their services and most importantly they’re detailed oriented. The mechanics and the staff are excellent. I highly recommend them to everyone. This is the second time I’ve used their service.

Customer Service

The staffs and the mechanics are all very good and friendly. You feel comfortable when you’re there.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So very thankful for the repair on my car. Caliber Collision has the ultimate service by communicating with me while on a business trip with any updates on my car and providing service for pick up and drop off of a rental car. Would recommend to anyone!

Customer Service

Same comment as before! My car looks brand new!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Exceptional service

Customer Service